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Oh Delta. I wrote last December about my weather related issue (i.e. a broken radio altimeter). Everyone at Delta from airport reps to corp people that I interacted with, other than the Captain of the jet who told the truth, said this was a weather related issue.
But now we see from The Associated Press & The Atlanta Journal-Constitution that the government has fined Delta ¾ of a Million dollars over “mishandling” bumps. I am shocked (well not really)!
Here is the deal when it comes to bumps and Delta. As of 12-15-2012 the rules changed to just ONE voucher per ticket. Now, we know it is ONLY in your name (i.e. the one who got bumped). Delta is low balling bumps to ridiculous numbers. Even if a rep tells you that you will be rebooked in a higher fare class, Delta has stated that is NOT a perk from a bump and can be changed back at any time. I have in the past gone RANT-ville about Delta bump vouchers.
As you can see from the AJC.com article, the good news is Delta gets to keep most of the fine to buy tablets to try to correct the mishandling of bumps. I am not optimistic.
I will take bumps, $400 minimum, as less than that, with all the games Delta is playing, they are just not worth it kids! (and Delta calls us gamers – really)?- René
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