Last month Delta took out full page ads in major newspapers. They YELLED from on high everywhere they could how they have, in the past year, been able to pay out what amounts to about 2 months wages in profit sharing for Delta employees. This is, of course, thanks in part to selling huge amounts of SkyMiles to American Express, also charging a mind numbing amount of fees for bags and ticket change fees, 1st class up-sells, $29 Skyclub fees and more.
But you know who did not take part in this profit windfall? That would be all those folks who are not employed by Delta but often are wearing Delta “colors”. Wait, what? Like who? Let’s go down a short list of examples.
- Many of us spend a great deal of time flying for the regional airlines. Yep, if you see Delta connection on the side of the jet it is not what we call mainline Delta and it is not Delta at all even though it “looks” like Delta. So, none of them are taking part in this massive profit sharing. Nice right?
- I really respect and appreciate my local SBN station staff. I know them and fly out of my local South Bend airport a bunch each year. Many of them are basically paid minimum wage and work really long hours and wear many hats. None of these folks work for Delta and did not take part in the Delta bonus payday, but each day work REALLY hard to “represent” mother Delta.
- Next, those high pressure and sometimes pushy Skyclub bar tenders – they don’t get any of the big bucks as they are also outsourced, but that may also explain their sometimes poor attitudes. I would rather have the old self serve bar but that is maybe just me.
- What if you need wheel chair assistance? Those folks are NOT Delta either. They help you and often times push you in a DELTA branded wheelchair, but they don’t work for the airline and get a piece of the profit sharing pie. Keep that in mind when you tip them.
- Skycaps are contracted out by Delta. So these folks, who sometimes get dumped even after being in Delta advertizing, do not get any bonus payouts either. Do think about tipping these folks as they are also low on the payment scale.
- Cleaning crews. I know we don’t see them that often (if they are there at all) but they are contract folks that have very little time and do what they can to clean up a jet but do not get any profit sharing either.
- Ground staff more and more outsourced. A growing trend, that we see in places like DTW, is that ground crews are NOT Delta people. They are working in all kinds of nasty weather but none of them get big bonuses from mother Delta.
We could keep going and going but I hope you see my point here. Delta is very proud that deserving Delta people got a nice bonus check last month, but do keep in mind how many folks are working equally hard for us and do so for so much less (even if they “look” like Delta people)! – René