Finding Level 1 Delta business class awards to Europe (Sweden) – Part 1
Virgin Atlantic Upper Class outbound via Manchester – Part 2
The Escape Lounge Manchester T3 – Part 3
KLM Euro business class to Amsterdam & Gothenburg – Part 4
The smallest lounge EVER – the Ford business class lounge in Gothenburg GOT- Part 5
The Park Inn by Radisson Stockholm – Part 6
Hertz Presidents Circle GOLD club rental in Sweden – Part 7
KLM Euro business class to Amsterdam – Part 8
The KLM Crown Lounge Amsterdam #25 – Part 9
Priority Pass Aspire lounge Amsterdam #26 – Part 10
SPG Sheraton AMS Airport view suite review – Part 11
KLM Euro business class to Manchester – Part 12
The Escape Lounge Manchester T2 – Part 13
Virgin Atlantic Upper Class to Atlanta – Part 14
Final thoughts, costs and Virgin vs. DeltaONE to Europe – Part 15
In yesterday’s post I talked about one of the absolute last possible ways to get value for your SkyMiles and that is flying on partners. When it comes to one of them, KLM, there is so much that impresses me. The service is, most times, either very good or perfect and that goes for mainline and regional partners alike. The aircrafts are clean and I can not tell you last time I had a busted seat or air vent etc. They do a great job maintaining the aircraft inside and out.
I guess one of my biggest issues with domestic business class with KLM is that the seats are nothing special compared to coach (they are coach seats just with a seat often blocked off for extra “personal space). This really is a MUST have because ALL of the narrow body KLM domestic seat width is a meager 17″ wide and that, dear reader, is less than the 17.3″ width on a Delta CRJ200. Yikes!
Having said that, my first flight from Manchester was on a KLM mainline 737 and if you can, do grab row one, that is, the front bulkhead row. Just look at how much legroom you have and you have, as already noted, a blocked off seat between you and your seat mate.
Leaving the seat situation behind let me say again how just blown away (compared to Delta) I am with KLM service and what they offer even on a short flight. You get no PFB, that is preflight beverage, service like Delta offers but once in the air you can get your own personal mimosa if you would like and I do like that very much after a long redeye!
And since this was a lunch time flight, even though only about 1-ish hour long, we got a lunch box with cheese or meat sandwich (they started back to front and only had cheese left for me). Now I tend to like this cheese sandwich very much and will when visiting the lounge snag (if they have them) a few slices of lunch meat to add to these sandwiches to make them better (a reason to always travel with extra 1Q bags btw).
Despite a rather full coach cabin behind us service on this very short flight was just about perfect and attentive. Most impressed.
We had some time connecting in Amsterdam so we started with a visit to an XpressSpa. That is always nice after that much flight time and then a brief visit to the KLM lounge (and navigating the AMS construction zone mess). Our next flight was on a KLM regional partner on an E190 that was to take us the rest of the way up to Gothenburg.
They have a bunch of these and often times you can find yourself not gate side but parked out on the tarmac and bussed back and forth to your jet. Not a big deal for most but for some it can be, as you will see in tomorrow’s guest post.
The E190s are setup 2×2 and most times there is no “personal space” blocked seat (but there should be and it is needed). But once again, just look at all the amazing leg room in row 1 on this jet. Very nice.
Once again, service on this short flight was very nice. Actually, beyond very nice and I have to say most times it seems like the KLM regional crews try to outshine their mainline counterparts. I just love this and it lends to a cohesive KLM brand when the regionals are as good or even better than mainline service.
This time it was dinner “time” for our less than 2 hour flight up to Gothenburg from Amsterdam. The choice was a dinner salad. If I am going to be nit-picky this is the only #fail currently from KLM and it is more a matter of timing. To me, and I think most travelers, a salad for lunch is fine but a salad for dinner is not dinner. How about you switch the choices around KLM, that is, move what you have for lunch to dinner and for dinner up to lunch? Just a thought.
Most say domestic European business class is just not worth it on, not just KLM, but most European airlines. I agree and disagree. If you can get it using SkyMiles I would do so and it does make these few hour hops that much better. I would not pay for this upgraded service and maybe additional “personal space”. Also keep in mind as a Skyteam elite there are NO complimentary upgrades for us (don’t even bother to ask I have never been successful getting one). The only way you will maybe get one free is if coach is oversold then they will move you up as an elite flyer.
Next up the smallest lounge I have EVER seen and my question of the day to you is have you flown KLM European business class? Do you agree with my review? Would you like to see Delta offer this kind of meal service on shorter domestic flights at home? – René