Delta / Skyteam MISTAKE FARE ~$200 NYC to KENYA (DEAL IS DEAD)

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

UPDATE 2PM EST: Kayak.de seems to be working from many cities (with multi day search) that then sends you Seat24.de to purchase. I suggest using Google Chrome browser to convert to English for you to make it simpler to search & book!

Also be sure to look at reader comments for more tips on how to find your own deal!

UPDATE 3:45PM EST: Kayak.se (the Swedish one works too) is showing Chicago to Kenya first week of December still for $250 USD!

UPDATE 10PM EST: SHOCKING still live and a few open dates in both 2014 and 2015. Can not understand why (most) my fellow bloggers are not YELLING about this one. Amazing value and points this year and next!

UPDATE 6AM EST 10NOV: The good news is there are still folks booking this deal and other routs to mid-east area. In fact, the December 3-8 ORD-NBO price has GONE DOWN! :-)  The bad news is there are some reports of Wideroe canceling reservations. Just don’t book any non-refundable hotels etc until you know this WILL stick for you!

2PM 10NOV – DEAL NOW SEEMS DEAD

kayak-se serach page

seat24-se page two

**************

multi week search in nov dec

Our friends at Wideroe are able to book you for just over $200 a trip to Africa from NYC on Delta and Skyteam partners.

nyc to nbo

It is an amazing price. It seems you can only book this on Wideroe website and suggest using the multi-day search.

kenya from google

Dates are WIDE OPEN this year and next. This is a long trip in coach but what a deal. Do look from your home town as MANY other cities are close to this same price!

Some thoughts on the deal to consider:

1) DO NOT CALL THE AIRLINES
2) HT to FlyerTalk
3) $50 Visa needed and 6+ month valid passport
4) This is EAST Africa not WEST Africa
5) There can be safety concerns so be smart

Other things to consider are will you get full points this year or next. You should, but there is the chance this could end up as a consolidator fare but next year under Skymiles2015 that is not all that bad and could result in MORE points than this year. At this price it may be worth the gamble either way and I do think, but can not guarantee, you will get full points for2014 flights.

Let me know if you book and fly this – would love a reader trip report! – René

PS – Don’t forget I am giving away a $100 Delta e-Gift card this week

.

Gold-Platinum-Reserve Delta SkyMiles®
Credit Cards from American Express®
Click HERE for more info

 

Delta Tumi business class kit changes & KLM Viktor & Rolf comparison

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

klm business class kit delta points blog

Having just this week returned from a visit to Sweden, that turned out to be very informative vis-à-vis Delta & Skyteam, I wanted to share one of the simplest bits that really does not have much to do with the journey itself (much more on the trip later on over the next few weeks).

lots of business class kits delta points blog

First the Tumi change. A kit is more than about the one time use. The airlines may not intend them that way but at the same time a re-purposed kit does remind you again and again about the trip you got it on so maybe there is a thought to that (honestly I have never asked). Personally I use old kits from YEARS ago. My old nice big blue one holds my laptop cords. My old NWA one holds travel stuff that fits perfect into that one. My old ugly red barrel ones from Delta hold my car GPS & mount (gosh I am glad those are gone).

delta replaces 1 time shoe shine with tumi cleaning cloth delta points blog

So now on to what has changed in the Delta Tumi kit. In the past, as you can see above, we were given a one time clear shoe shine polisher. When I say one time it was really one time. The quality was not all that but I will say I have used these a time or two both “in flight” that is directly after a flight as well as saving them for a quick fix when I had been lazy and need a quick shine. Delta kits are all the same so “girls and boys” all get the same kit and stuff inside.

That polisher has now been replaced with a polish cloth for your phone or tablet or screen. It is an EXCELLENT quality and works VERY well and I will be saving and reusing it. I can see the logic of the change as everyone has a use for this cloth (even if you just use it to clean the IFE at your seat).

old vs new tissues in delta tumi kit delta points blog

Another thing that has changed is how thick the tissues you get are i.e. the quality is much lower. You can see by the photo the difference as both before and now you get a much thinner product as both packs contain 3 / 2 ply sheets each!

So here is the current full contents of the Tumi:

current delta business class tumi kit delta points blog

Eye shade and socks
Delta Pen std size
Electronics Cloth
3 Tissue’s
Hand cleaner tissue
Lip balm gel & hand moisturizer
Ear plugs
Toothbrush & paste & floss / toothpick

Final note on the contents of the Tumi kit. The toothbrush is nothing amazing and really low quality but the tooth paste is a good travel size that you can use for the better part of a week. Not just that, it is Crest and tastes good. Plus, I will say, the Tumi kit itself is very nice and strong enough to be re-purposed after flight.

Let’s now contrast this. I don’t think I can say very much good about the KLM one. First the contents:

current klm business class kit delta points blog

Eye shade and socks
Mini KLM Pen
Lip balm
Ear plugs
Toothbrush & paste
comb

The only thing missing from the photo above is a pair of OK one time use socks with nubbins (I used them – one of the few things I use from most kits). As you can see the quality and quantity of just about everything is not quite on par with the Tumi. Having said that, I like the real chap stick type lip moisturizer WAY more than the worthless gel that Delta provides in the Tumi kit (how that made it out of focus group I will never know – it is just NASTY). However, the tooth paste tube is only good for a few times and the taste (menthol – yuck)  is not as nice as the Crest one.

What about re-purposing the Viktor & Rolf. Well, don’t expect it to hold very much or to last very long. The edge material is very cheap vinyl. I guess you could put some phone charger cords or other smallish bits in it but it is too large to be a useful small kit and yet not big enough to be a useful large kit.

klm delft blue house delta points blog

I guess one trump KLM has over Delta is the nice little Delft Blue house full of gin. Now if Delta could include a Woodford Reserve bourbon in each Tumi kit, that would be just enough to put it over the top! ;-)

Overall I would say Delta and Tumi have done much better and other than the lip balm, just has a good quality product that is a pleasure to use in-flight as well as after flight! – René
.

Gold-Platinum-Reserve Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

TSA PreCheck expanding next year: You should not be using PreCheck if…

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

tsa-precheck

As TSA PreCheck expands more and more next year we, that is those who have had it for a while and know the system, are running into more and more travelers who just don’t have a clue what is going on. There are the same ones who don’t have clue in the normal security lines, but they take forever anyway so not that big a deal. It is a big deal in the “fast line”.

So, along the lines of Jeff Foxworthy’s bit about, “You might be a redneck if”, I have my own list that seems to keep growing and you can feel free to add ones YOU HAVE SEEN for yourself in the comments below.

Thus, “You should not be using PreCheck if…”

  • You leave your cell phone in your pocket.
  • You hold your hands above your head when you walk through the metal detector.
  • You constantly bump the sides of the metal detector when walking through.
  • You forget you are still wearing your backpack.
  • You take your laptop out of your bag looking for a “big tray”.
  • You have a WWF large metal belt buckle.
  • You have to ask what “those 3 beeps mean”.
  • You have enough metal in your shoes / boots to make a 29 Chevy.
  • You try to walk through with a metal thermos full of soup.
  • Not anti-family here, but 12 bags, stroller & baby maybe not best suited for PreCheck.
  • You forget you have a 1 liter water bottle in your bag.
  • You happen to leave your loaded firearm in your bag.
  • You have a 5 min conversation with TSA about PreCheck rather than just using it.
  • You reassemble yourself blocking the belt and others when exiting.

And really I could go on and on and on but it will be more fun for you to share. So tell me, what have you personally seen in the TSA PreCheck line that makes your head almost literally explode while waiting to breeze through security? – René
.

.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

A Miami Mileage Run: The Sheraton MIA & time in Miami

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

A Miami Mileage Run: The VIP lounge at MIA & positioning flight
A Miami Mileage Run: The run to Phoenix
A Miami Mileage Run: The Sheraton MIA & time in Miami
A Miami Mileage Run: The Delta Skyclub in MIA
A Miami Mileage Run: The totals & the flight home

view from club lounge sheration mia airport delta points blog

The Sheraton MIA airport looked like a great choice for a quick visit to Miami after the Phoenix run itself. Since my Dad lives down this way it was a perfect way to combo a DeltaMileageRun with a family visit. Plus, my friend Noah who is a famous radio personality in South Florida and a VERY devoted Delta fan boy, lives here and offered to take me out to dinner for a Miami experience. How could I say no?

standard double room sheraton mia airport golf course view

But first the hotel. There are two things that make my blood boil when I see them at hotels. The first is a resort fee as I talked about yesterday. The next, that is almost worse, is a parking fee (and don’t even get me started on valet fees)! There is no resort fee at the Sheraton MIA but, you guessed it, a parking fee for my Dad to park his car at the hotel. Oh and same charge for a few hours as overnight for guests. Thanks Sheraton for that. No discount either for a Platinum SPG member.

My room, as you can see above, was nothing special. All the suites were KING only and I was at least offered one but Dad was joining me so we needed two real beds.

view of a AA jet landing at MIA from Sheraton MIA airport

The view was nice of airplanes landing at MIA. I guess you could in hotel speak call this an “enhanced” room since it was not a view of a dumpster or something like that (had that at the Sheraton MKE once). The room was fine. Clean. A/C worked. Bathroom was clean. A basic fine room that I would use again. On to other bits for the hotel.

Entrance Sheration Club room MIA delta points blog

I land in time to get checked in and go sample the evening’s Sheraton Club room goodies. Here is another area that really sets a hotel apart IMO and sad to say the Sheraton MIA fails again.

Sheraton Club room MIA delta points blog

You see, the drinks, even the house ones, all cost a TON. Many Sheratons and Westins I stay at give house and well drinks free in the club. Paying $7 for a small so-so glass of wine after just being told about the parking fee did not sit well.

dinner time snack choices sheraton club MIA airport delta points blog

The snacks offered were fine. Not exactly dinner but they are not supposed to be either. In a pinch, they will get you by.

computer work area sheration club mia airport delta points blog

There were working computers but I did not test them (I need to do that from now on) but they seemed fine.

20140911_150841

After this it was time for a quick beer with Dad. Where to go? The “blue monster” aka Donald Tumps 18th is only a “long iron” away from MIA airport.

18th blue monster delta points blog

And when you tune in to see the tournament next year – this is how they got those new palm trees in place. Amazing!

my first cuban sandwich with reader Noah in mia delta points blog

On to dinner next. Noah picked me & my Dad back at the Sheraton and had his car tricked out with Delta goodies. It was a fun and nice touch. Noah asked where we wanted to go and I indicated, with the long list of ideas he mentioned, that I had never had Cuban food including a Cuban sandwich. Off we go to Versailles! It was a fun experience and good time had by all.

my 1st mojito not bad delta points blog

I was told that I HAD to also try a mojito. It was OK but not really my kind of drink. It was fun to try however and I am glad I did.

breakfast choics at the sheraton club MIA delta points blog

Lastly, back to the Sheraton, I sampled the breakfast choices. Basic continental fare and nothing like a full hot breakfast. This is one of the only negative sides of a club room – just what you get can vary wildly by hotel and there are, as far as I know, no set standards to expect from SPG. The fruit, however, was very fresh and nice.

Overall I was happy to test the Sheraton MIA before my flight home after positioning down to Miami and the stay was fine overall but if I return I will look for another SPG property over this one (at least if I have a car). – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

Why has Delta given up on FlyerTalk? Company – Member interactions drops to almost zero!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

delta skymilesteam

Delta has a bunch of “faces” on FlyerTalk (FT) that is, official company representatives as well as a main catch all one to comment on the Delta frequent flyer board. Even though I really think BoardingArea is the best source, and most user friendly, for reader travel information, FT has been a great source to engage Delta flyers. This year, maybe not so much. Take a look at a sampling of activity by Delta over the past year (starting with the company handle above with just 2 comments since March).

delta corp guy

The user DLCorpGuy has all but vanished off FlyerTalk. I do know who this person is and that he has moved on to a new position but no one has taken over this handle and continued to interact with FT members. I think that is a shame.

delta dlcorpgal

Then we have DLCorpGal. This person is no longer with Delta but again, no one has been assigned to take over this user and the last comment was 8 months ago.

last post chris

Then we have the representative for the hard products i.e. the seats from Delta. It was great to be able to share input on products and features and what was possibly next in line. Not so much since March.

delta danny

The only one FTers seem to have some interaction still with is the phone APP rep. That is good as the APP still needs some work but that is for another post.

So what is my point of this post? Just that it is a shame Delta is not communicating more with the frequent flyer community at large.  I think most FTers  DO bring value to Delta and are worth engaging. Anyway, I just find this trend interesting and thought I would share! – René

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

This is kinda neat – post #2000 for Delta Points blog!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

post number 2000

November is a big month for the blog. This post you are reading is number 2000 (if you have not seen the 1999 previous to this you have some reading to do)! :-)

chart of delta points groth

November 17th will be 3 years since my very first blog post. I never dreamed the blog would be viewed over 3 million times over those years and readership continuing to grow at a steady clip.

rene with readers

Anyway, I just wanted to share and say thank you readers - I should say so much more often – running the blog has been a BLAST and I hope to meet you all one day up in the air, in a Skyclub or somewhere along our travels! – René

PS – if you are new to the blog
be sure to check out the
Delta Essentials, the Rookie posts
and you can support the blog HERE!

 -  i

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

Delta, this is what we WANT for the 2016 Medallion program – please listen!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

delta medallion program page from delta-com

American Airlines has released their 2015 Frequent Flyer program and it looks really good to many. After all, the idea of a frequent flyer program, for an airline, is to drive profits to the company. Great idea and I agree 100%. But to me the way you accomplish that is to offer a program that incentivizes buying choices by all elites to choose one and only one airline even when maybe not the cheapest or most direct or convenient choice as the perks we receive and value we get drives us to spend all we can with that one airline! Delta.com says about the medallion program:

“As a Medallion member, your loyalty is rewarded with exclusive perks. Enjoy our industry-leading benefits including Rollover Medallion Qualification Miles (MQMs), Unlimited Complimentary Upgrades and new Choice Benefits for Diamond and Platinum Medallion members. Each of our four Medallion levels – from Diamond to Platinum to Gold to Silver – delivers an added level of service, exclusivity and rewards.

Each year, you can earn status through a combination of the miles or segments you fly, and your annual spending to enjoy added perks at the airport, on board and beyond.”

Good basic pitch but let’s look at these more closely as this is what Delta seems to think is what we want and is their marketing pitch to sell a flyer to fly Delta.

  • Loyalty is rewarded. Humm…. I see spending is rewarded with Skymiles 2015. Loyalty means very little if talking Skymiles.
  • Rollover is a big plus and does drive loyalty since this is an incentive to keep flying.
  • Unlimited UGs. Well if it were not so hodge podge this would be amazing as I will touch on later.
  • Choice Benefits. Yes, we love these but this needs to be tweaked. Again see below.
  • Service, exclusivity and rewards. Humm… Delta service is always good, but yes medallion reps are often very good and higher MQD spend will make it more exclusive and we are really fine with MQDs but as to rewards.. Well… We are talking Skymiles here. ;-)
  • Perks at the airport, on board and beyond. Perks like Skypriority rocks and boarding first. Onboard Delta has devalued HOOUs and beyond now so much as I will show below.

Not listed really in this little narrative, but touched on below, are some things we really do LOVE about the program. We do love:

Crossover Rewards, Skybonus, that Skymiles never expire, solid perks for each medallion level, free bags & that our status really is recognized by Delta people!

So now it is my turn. Delta. Dearest Delta. Here is what WE want to see for the most amazing and spectacular announcement that would make frequent flyers SCREAM how great Delta is. Yes, some will cost the company a little money, but if you reward us this way we WILL spend more and more at Delta rather than going to other airlines (that is the point right?)! Let’s go and really in no particular order of importance:

1) Stop taking things away from us. We are sick of “enhancements” that are really just cuts to what we already have.

2) Stop the take away when you give us something. There is nothing more madding to see an announcement you get this.. but… and then we see the other half of the equation.

3) Please fix the partner award space issue. Sure this may cost you but we should be able to find Skyteam award space on Delta.com (at least).

4) Oh fix the award page. We know you are working on that but when you don’t fix it so much that the only thing we see are low level seats plus CASH functioning as a new profit center for Delta. We earned our awards – let us spend them. Don’t charge us for EVERY low level award we find (I know you are thinking about doing this Delta – DON’T YOU DARE)!

5) Global upgrades and Regional upgrade are amazing. We really appreciate them. They are an amazing value and they do drive our buying choices to go Delta to attain them. But we are not getting enough. At least match what other airline programs have, that is 8 Global as a Choice Benefit for Diamonds.

6) Delta Skyclub for Diamonds should be Executive so +1’s can come in. You, Delta, are trying to make Diamond more exclusive. That is great. At least then give Diamonds full access not just individual access to the clubs (and don’t tell us the clubs are worth it – they are not all that special compared to others).

7) Enforce the upgrade list at gates including after boarding. Please, on Delta.com, and in training and memos to Delta GA s tell them to stick with the list. If an elite boards and space is open take the extra minute or two to pull them up from coach. An elite should not have to wait to board to not risk shenanigans from happening.

8) Million miler program. You are still giving MQMs and using them as part of the equation for elite status as well as MM status. How about a clean chart for status as well as a shot at DM. How about:

1MM = Silver
2MM = Gold
4MM = Platinum
6MM = Diamond

With these numbers flyers have shown loyalty to Delta. Delta should in equal measure show loyalty back to a flyer. This would be simple, straight forward and good. Oh, and please change the wording back to lifetime while you are at it.

9) Expand rather than takeaway award stopover choices for award tickets. Why should you care if we stop once or twice along the way if we are flying the same distance or the same number of flights. Make this a way to see the world and enjoy the points we worked so hard to earn.

10) Upgrade from ALL of USA including transcon and Hawaii (even from ATL). Give us all a shot at all domestic routes. This would be a big perk that would drive us to fly Delta that much more! Having the sorta-kinda-maybe-not-in-print upgrade from JFK-SFO/SEA/LAX is just insulting and not being able to upgrade to Hawaii from ATL/MSP/NYC is beyond frustrating. Give us the perk (at least for PM & DM’s).

So this, IMO, would be an announcement that would make people FLOCK to Delta. To see, not only is the airline the best in the world, but the frequent flyer program is a reason to be loyal and always fly Delta! What do you think. Agree with me? Please add what else would be a home run for our medallion program – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

Reflections on “StopoverGate” & I need to stop reading View from the Wing!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

sm2015

I give Delta IT folks a hard time. I have been chastised by other Delta folks for giving said folks a hard time. You know what, sorry, I have worked in IT for 20 year and they deserve it. This latest “StopoverGate” is just one in a long string of examples I can point to (when it comes to Skymiles – the rest of Delta IT does seem to work VERY well).

When I think about it I really should thank them for being so bad with Skymiles IT because of it we now have a tiny window into just how bad #DOS or the Destruction of Skymiles will be next year. And as I keep warning folks that Delta plans to #KeepDescending as much as we will possibly let them next year. I even have, shockingly, confirmation from Delta folks that this issue was related to the Skymiles2015 program. Normally they NEVER give me that kind of info as the stock answer is “that is related to pricing and talking pricing we don’t do“! Why? Well talking about future pricing can get the government involved with what is going on right NOW in real time.

I also opened with the (joke) that “I need to stop reading View from the Wing!” I am kidding since Gary has a way of cutting through CORP speak and seeing the big picture. He said:

“It seems to me, though, that the worst crime here isn’t a ‘technical glitch’ — it’s that members trying to book awards are being presented with much higher prices than they should be. And there’s been no:

  • Warning posted on the website that prices that are too high are being quoted
  • Attempt or indication that Delta will refund the excess miles that are being charged to members
  • Commitment to waive the telephone booking fee for members ‘in the know’ enough to call.

Delta is now obviously aware of the glitch. They should post a notice prominently on their website. And they should waive the booking fee for members affected by their IT glitch. Any failure to do so either is very telling indeed.”

See why I need to stop reading his blog – now I am just angry! Gary of course is 100% spot on right. This situation is going to, IMO, rise to the level that the government gets involved soon as this has become a pricing issue. Delta is in effect saying the only way “we” [Delta] can fix this issue is for you to call and “trust us” that the phone reps will fix it. But what if a person just uses the web site and gets over charged vs. what is in print in black and white on Delta.com. Or, what if the phone rep did not get the memo and the customer is overcharged? Grrrrrr…. We could go on and on. My fellow BA blogger,   Chris Elliott  often talks about how you have to be an expert to get ANY value out of frequent flyer programs. In this case, you have to be “in the know” to not be overcharged. Maddening and just wrong!

I don’t know about this one folks, and need more time to look at the big picture but I REALLY don’t like what I am seeing and this little StopoverGate is, I think, just the first step in a long line of new “enhancements” on the way over the next few days/weeks/months!

Even though American Airlines has, for the next year or two, released a non-revenue based frequent flyer program with much less insanity than Delta’s, we need to understand the mothership does not care what the other airlines are doing or even if we leave Delta for good! – René

PS – Rookie Wednesday will be posted last today due to all this StopoverGate mess!

.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

What may be going on w/ latest Skymiles “enhancement” REG: stopovers & open jaw.

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

UPDATE: SEE THIS POST FOR LATEST UPDATE FROM DELTA CORP!

error cpu

It looks like Delta’s latest Skymiles award issue I talked about yesterday has been 100% overshadowed by the 2015 AAdvantage program that seems a bunch less messy that Delta’s. I still don’t recommend switching, but I would also understand if you did given what AA now has published is next. It still makes my head explode when I was told by a Delta company rep that if people stop flying or go to AA Delta will just park jets and not fly them. That seems like such a great idea – a airline that parks jets? Maybe I just don’t understand the airline business; I thought jets only made money when up in the air. I guess they can make money parked too?

Anyway, there has begun to trickle out little bits of info where some folks are finding, in coach, some awards that will stick under the old system. I have yet to see a business class one that works and I have tested several more. Most are finding a brick wall and I saw one report, due to the rules not having changed yet on Delta.com, that reps were able to FORCE the current rules to work. If you have an issue I would press them to just GIVE you the extra points you need to book the seats since the rules are still in black and white on Delta.com the “best source for accurate Delta information” we are told over and over again. Always keep HUCB in mind as well.

So just what is going on here you ask? Since Delta has all but abandoned any real conversation on FlyerTalk and my new contacts are less than helpful nowadays, we are left often to just go with what we know are the facts on the ground and what our history with Delta is. My best guess, knowing how inept and bad Delta IT is when it comes to Skymiles awards, is some jr. level tech loaded something that was meant for Skymiles2015 and pushed LIVE or UPDATE rather than just stay on the test side of the servers. Once out it propagated, and we now have it in the system.

So will they switch it back? My guess is either yes they will as what is now LIVE does not jive with what the official language is on Delta.com. Or, they will just change the language on Delta.com. I think they will do the first part as they are not ready to publish the changes yet. But I think this change is on the way SOON!

If they do switch back you will want to book ALL you can under the old rules as soon as you can. I have some warnings with that however. I doubt you will be able to change any of these booked tickets without issues. I think Delta will honor the old price in miles for changes but you will have to fight to get those changes after the new rules come into place. So much of this is speculation but we can address that and what to do later on. At least expect  as a DM or PM to be able to redeposit free as usual worst case.

For now we will watch and see what happens. If this is a firm switch and we were just not told, it is one more reason to distrust rather than trust the Skymiles team at Delta! – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

What the 250,000 AMEX->DELTA 2015 change tells us (reading between the lines).

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

change to amex transfer

ICYMI or in other words, “in case you missed it” next year, that is as of 1JAN2015, you will only be able to transfer a total, from all kinds of AMEX cards, including cards like the non-Delta AMEX Platinum card as well as SPG cards a grand total of 250,000 per year to each Delta Skymiles account. However, we see no such restrictions on earnings from the CO-branded Delta Skymiles credit card as you can see in the expanded terms and conditions of the cards.

As a side note there is a workaround, sorta, that you can add an additional user to your AMEX membership rewards card and then send them points, that they can then send to THEIR Delta Skymiles account. The only major downside is you cannot combine Skymiles without HUGE cost (making it all but worthless) so if you do book some big trip using more than one Skymiles account you will be on separate itineraries or PNRs. There is no way for Delta to combine PNRs after they are issued and this can cause issues with perks etc. But I am off course now so back to the topic at hand.

We already know Delta is really cutting back on the number of Skymiles they will be awarding / printing under Skymiles2015. After all, to be able to provide more low level seats, as promised on the home page as well as on jets and everywhere else, they have to shrink the number of miles in circulation (that is their logic anyway – I have better ideas but they did not ask me).

I see this as just one more isolationist step. We saw last year the frankly shocking and still bewildering move to enforce ZERO MQMs/MQDs with Korean air tickets (a founding Skyteam member) unless they are code share tickets at most times much higher prices. We all know and can see for ourselves that Delta does not play nice in giving up award space with other partners like KLM/AF and others (one could say it is them not giving up the space but we all know it is a two way street).

So reading between the lines, what is next? The new “batch” of folks in shiny new positions at Delta all need to make their mark and show they too can wrangle more profit for the company. So expect more of this type of DAL centrist thinking. If there is anything that can be changed to yield higher net for DAL vs. a partner or other interest, think how this can be changed or cut. Like what? This can be hard and again don’t slam me for give our mothership ideas – I am sure they have talked about all of these (and many more).

  • Alaska. My fellow blogger Ben posted the other day about the fact that Alaska has fired back at Delta by matching up to their highest elite level. Impressive. What can Delta do to fire back? Well, do you really think they are going to allow you and me to get full Alaska point credit flying on Delta jets for much longer? After all, most say Alaska points are WAY more valuable than Skymiles. Why in the WORLD would Delta pay to subsidize you earning Alaska points on cheap tickets based on mileage? Expect a drastic cutback.
  • Club access. We have already seen the cut to 3rd party lounge access. Delta did upgrade the medallion access with GM+ getting Skyteam access when flying coach (and connecting or pre-departure). I bet this choice now results in much “wringing of hands” by the bean counters and will go away or be “enhanced” soon. I bet paying Skyteam members to let coach flyers into their lounges is costing the company way more than bargained for.
  • Food. While I don’t think Delta is going to cut the quality of the food they may adjust more when we get food and expand the sales choices maybe even to 1st class. After all, those in first are already paying big bucks why not get more from them from nice EATS choices? This would not only save a ton on catering costs, but the option to make more money from HVCs who like to spend already. Oh and keep in mind it is not like an upgraded medallion can use their HOOUs to buy a nonperishable treat anymore in 1st class!
  • Cleaning. It is not like Delta jets are all that clean now to begin with as I have blogged about before. I am just not sure on this one and it could swing the other way with all the Ebola fears and such. I am sure the contracts for cleaning are squeezed year after year.
  • Ground staff outsourcing If you fly in and out of DTW you have “enjoyed” the learning curve of outsourced ground staff this year. Long waits when arriving at the gate and more. If these changes are saving the company money, expect more of this at other airports. I like Delta people is all I will say on this!
  • GoGo prices. I expect GoGo prices to go up soon. They are still a relatively good value and there will be much cost to add GoGo to the international birds. The jump will not be much but expect 5-15% across the board.
  • Regional squeeze. You may not know it but regional ground folks are making 7-8 bucks an hour to start out, yes we are talking minium-ish wage! Sure they have some travel perks but at that kind of income, unless they are collecting millions of points like we do, they will not be able to afford even non-rev travel! The bottom line is I think regional service will get worse at these low wage prices.
  • MQD requirement for Million Miler’s. I am really shocked we have not seen this yet. I mean the wording has already changed from “lifetime” whatever status you are gifted to “annual” status. Delta does not care what you have done in the past to get them to profitability but only cares what you are spending NOW! It only makes financial sense to extract some money from MM’ers to keep their annual status.

Shifting gears I think there are a bunch of things Delta will NOT cut as they are part of their big marketing push and for now will keep paying out until it hurts too much. Like what?

Crossover Rewards. This was ground breaking in the airline industry to team up with a hotel chain in this kind of manner. I just cannot see Delta cutting this new deal for now. After all, a made-up award at the Freddie’s last year was all they won and I doubt they will win anything this year when it is hosted at Atlanta other than this same type award again! I mean the Delta credit cards perks have been CUT so no awards there and not seeing anyone voting for Skymiles2015 as an award winner (or what do you think)? Had Delta JUST added unlimited upgrades from domestic including Hawaii this could have been an award winner IMO.

Expanding IFE and Delta Studio for tablets. We all know IFE systems are heavy. Once GoGo is all over the fleet there will be less need for IFE in seat backs and almost everyone has their own devices nowadays. For now Delta is positioned both ways to offer seat back until the need becomes obsolete.

the delta promise more seats for less miles

I could go on an on with tech, maintenance and other bits that Delta either is moving in house or does very well at and makes money on but I think this covers the topic in detail enough. The bottom line is that the reduction of Skymiles transfer from AMEX each year is just part of the big picture. Sure it affects us the most but there will be other bits that go along with them and we should read between the lines to see that there is nothing that cannot and will not change to make a buck. I will personally end the year with well over 1 million Skymiles in my account as I am banking on Delta keeping the promise that more low level seats will be made available (not that I have much of an issue finding low level seats now but that is for another post). If Delta does not live up to this promise I think the combination of less rewards and mostly mid and high level redemption (or mostly low + big dollars add-on saying “see we said less miles”) will be the tipping point for most to say “we are done with Skymiles”! – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

This week’s SWAG Saturday Platinum bar winner is.. #101 (is it you?)!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

platinum bar winner deltapoints-com

This was a fun week of comments. I will be keeping my non-Delta Platinum AMEX card and paying the fee because of all the perks this card gives me. BTW the , both the personal as well as the non-Delta Business Platinum AMEX card offers the same perks. Readers said their most popular perks were:

$200 annual airline credit
$100 Global entry fee plus free Pre Check
40,000 Bonus points
Centurion Lounge access including +1’s!
Skyclub access for you ONLY
No foreign transaction fees
Great purchase protection
Fine hotels perks (like meals / upgrades)
Free SPG gold status & room upgrades
Membership Rewards transfer partners
…and more!

To me, the card pays for itself with all the perks it gives me back and makes it a keeper. Keep in mind you can add more users for just $175 and they get Global entry fee credit also as well as club access. Another huge perk.

Now a congratulations to the winner of the 1 gram Platinum bar who was, via Random.org  #101  and that is  Benny.  I will e-mail you soon and get your prize on the way!

Be sure to check back later today as a $50 Amazon e-Gift card is up for grabs this week – René

The Platinum Card® from American Express

  • Earn 40,000 points after you spend $3,000 on purchases on your new Card in your first 3 months.
  • Up to a $200 Airline Fee Credit Annually.
  • To receive the statement credit, you need to select a qualifying airline.
  • There are no foreign transaction fees with purchases made on your Platinum Card.
  • Platinum Card Concierge is your personal resource to help secure a last minute restaurant reservation, or shop for a hard-to-find gift.
  • Terms & restrictions apply.

applynow

.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

UBER coming to Nevada including Las Vegas – GREAT NEWS! (and needed)

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

email uber nevada

Gosh I love UBER e-mail’s telling me places I so want to use UBER now will have UBER. During my recent BoardingArea BAcon14 conference I so wished we had UBER. We could have saved a TON of money around town and just the ability to call for an UBER anytime I want is the best. Now Las Vegas, of all places, is getting UBER (and the clouds part and singing starts)!

Be sure, as I have touched on before, if you want to use the cheaper UBERx at airports, to just move the little GPS pointer away from where you are and then text the driver where you really are (I normally go up to Departures as there are less issues being picked up there compared to Arrivals).

Anyway, I am beyond thrilled UBER is in Vegas and if you want $30 off your first ride you can use my UBER link to get it (we both get $30 credit towards a ride btw)! – René
.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

What we should FEAR most from Delta in 2015! Richard Anderson speaks!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

a-message-from-our-ceo

Photo from deltajobs.net

I spent a great deal of time at the recent Chicago Seminars defending why I love Delta. The answer was really simple and I have already outlined that in a post. The airline itself treats frequent flyers really well. Sure, they are decimating the frequent flyer program next year and that is on top of a frequent flyer program that is right now one of the hardest to get value out of. I do, but it takes a bunch of work.

But on to other things. Delta has PROVEN they are ready to cut till it hurts. To cut till some get fed up and leave. To only care and change when flyers say THAT’S IT WE ARE DONE! Delta only cares about $$$. We know all this right? So what jumped out and put panic into my bones was this (from Seeking Alpha’s transcript of the recent quarterly profit report):

“Then just from an ancillary revenue standpoint, it’s been great performance here, a lot of it coming from Economy upsale and things like that. As we look into 2015, what kind of items can we think of as driving ancillary revenue growth?” – Savi Syth – Raymond James

“I think that we have a lot of new initiatives which we’ll be talking about in the marketplace over the next two to three months, probably give you an update at Investor Day. But we’re extremely excited about being able to allow customers to really customize their travel experience on Delta.” – Richard Anderson – CEO

Shudder! OM Gosh! Oh, you don’t see it? Allow me to turn CEO speak into Skymiles “enhancement” speak.

  • “But we’re extremely excited”  =  We, Delta flyers, are going to have to pay a ton MORE for what we are NOT paying for now. Just what will that be? My fellow BA blogger MJ on Travel speculates that they will kill complementary medallion upgrades. Talk about a NIGHTMARE for business flyers. Have fun telling your boss you need to spend not just a little more than other airlines for your ticket but 2x or 4x more to get out of the lowest fare class “bucket”. I am sure that will go over very well as you discuss your next expense report!
  • “being able to allow customers”   =  We, Delta flyers, will have even more of our perks as medallions cut from us. What else could they cut? Oh, and btw, don’t think I am “giving Delta ideas” here as they are clearly already out to decimate everywhere they can. How about no more EC seats for Silver. Or, how about no more HOOUs on lower fare class tickets like E-Class (My guess is we will not get HOOUs on E-Class since they are non-upgradeable next year).
  • “customize their travel experience on Delta”  =  This is simple and works perfect with the first bit of the statement. Customize mean PAY MORE and for the travel experience means for what we now get for free. What could this be? You name it. I don’t think it will be silly things like “using the bathroom” but it could very well be things like carry on bag changes or boarding or even, yikes, earning MQMs or MQSs on cheap fare classes. This would really hurt so many business flyers but could be on the way.

How long are we going to have to wait to find out about these “new initiatives“? We were told “next two to three months” should be the first hammer to fall (keep in mind, he always has our back). After all, so much is on the way before the end of the year like the Delta Skyteam and partner award earnings charts and on and on.

Be VERY afraid my friends and unfortunately I do think we are going to see Delta “Keep Descending” until more flyers push back and say enough is enough! Happy Monday everyone? :-(  – René
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

Why I love to blog, why I love what I do & why Delta really does ROCK!

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

metal delta diamond medallion tag - Delta Points blog

“Rene, I want to thank you so much. Two years ago I didn’t even know there was such a thing as medallion status. I started following your blog religiously primarily because we live [in a delta hub city]. So I followed your advice and got a Amex Delta Reserve card as did my wife. When I spent $60,000 on her card she gifted me the MQMs. Also got the Platinum business card July of 2013 when they had a great sign up deal. So short story long I made Platinum Medallion last October and I gifted my wife Silver Status. I just made Diamond Medallion the other day.” – Jeff

The above email from Jeff just made my day/week/year. I was a Delta Platinum for a long time, but being Diamond is amazing if you fly a bunch. Delta really does take GREAT care of Diamonds. I have talked about the rules Delta may just break for you if the situation is right but for Diamonds rules almost don’t matter (plus Jeff, I think your wife is just the best btw for giving you her bonus MQMs)!

I spend a fair amount of time complaining about what is on the way with Skymiles2015. The main reason for this is not for what impact it will have on me, but for what impact I think it will have on most readers. I mean, if it was all about me, and many readers, I would be only yelling how great things are going to be. I mean, think how great it will be for “me” and those like me. There will be less medallions as so many business flyers are dumping Delta for AA and others. Great, more upgrades for me. In 2016 even MORE of the same. Can you say 100% upgrades on the way? Next I can, as the reader above, with so little effort MFG. 100,000 Skymiles for almost no cost other than a little time. I will be able to earn just as many MQMs from mileage runs as ever and there will be less competing for great routes. I could really go on all day long but again if it were all about me I would not be ranting the way I am; I really am a happy camper about most of the changes Delta is making (please no one tell MJ on Travel I said that or he will never let me live it down)! ;-)

Plus, another reason to be so happy about why I am proud readers are going for Delta and elite status with Delta is what we/they are getting for the effort. Just look what Delta offers a frequent flyer:

  • Unlimited upgrades. Delta really is great in offering EVERYONE who is an elite, even those who are SPG elites, at least a shot at an upgrade. If you know how to work it you have a decent shot at an upgrade. As a top level elite you can expect to ride in the pointy end of the jet most of the time (and if this is not you, work harder please).
  • On time. Delta is ridiculously on time. Sure they maybe pad the schedule, but to me that is just fine. Cancel a flight? HA never, they don’t know the meaning of the word!
  • GoGo WiFi. I still find it laughable on my only AA flight in years they e-mailed me to let me know there would be WiFi on the jet. Fly Delta, yeah you will get WiFi so don’t worry about it.
  • Consistent service. Readers like the above I am sure will back me up that the Delta people are the best. They are happy to see me. They work hard. They are kind. They get they are in the service industry and make me look forward to flying Delta (does your current airline treat you this way?)!
  • Comfortable seats. Delta spends a great deal of time and focus group time on their seats. Even their choice in slim line seats that most folks really hate is a good product on Delta jets. Granted coach is never great, but when stuck behind the curtain it works and that works for me.
  • Power! I have a cell phone (really, you have one too?). I have a laptop (gosh, you got one of those as well?). I have a tablet (no way you got a tablet of some make). Call me a power hungry user. You know what, fly Delta, expect to find power of some kind near to where you are. Me likeee!
  • IFE or in flight entertainment. Thanks to reliable GoGo some can enjoy Delta Studio. If not that, you should see how flat out gorgeous the Panasonic screens are on Delta jets!
  • Really good food. Want consistent, reliable and good tasting airline food (yeah it is find-able). then jump on a Delta jet. Ever had amazing grilled steak served cold with potato salad? I have on Delta jets and would PAY to get it at a restaurant. Yeah it is just THAT good!
  • IROPS or in English irregular operations and what they do when this happens to you. Stuff happens. If you get upset over weather, a broken jet, delays or other such things you need to stay home and watch TV as that is what happens in the real world when you fly. I never get ticked off when stuff like this happens. I just roll with it. But, as far as Delta goes – wow do they fix it when things go wonkie! Another airline to get you home – sure they can do that. Happy to let you pick our own route to get home, yeah they can do that. A hotel for top elites even when weather is the issue – yeah that happens too.
  • Sweet BE seats. Delta has really good BE seats. I love them all other than the herringbone that is just so-so but even so it works. If you are looking for a very good full flat business seat, with power, IFE, and great Delta service and food look to the BE seats on Delta jets.
  • Rollover MQMs. Is there any point in flying extra flights / miles on other airlines after you reach the top? No? I agree. With Delta we get to keep our extra elite points to next year (when MQD exempt or meet spend minimums). So, unlike my dear AMEX Reserve that after 60,000 in spend gives me ZERO incentive to keep spending until 1JAN each year, Delta gives me a reason to keep flying them rather than say going for elite status with another airline. That is both smart of my Delta and I like it too!
  • Good business program in Skybonus and hotel match-up with Crossover Rewards. Now I know other airlines have a business rewards program, but the Delta one just works. The chance to get SPG points, arguably the best hotel chain period, is a tremendous perk!
  • HOOU for drinks when no upgrade to 1st class! I do imbibe now and then. Oh, and did I mention my Delta happens to stock the most amazing bourbon on the planet – Woodford Reserve? Oh yeah, if I happen to be in coach (like 10% of the time so not that often) then I get a free coupon that I can turn in for a drink to make my “walk of shame” into coach a little more tolerable. Free drink – yeah that is nice!
  • Lowest elite gets to grab exits and chances for much more. While the lowest medallion level is not what it once was in the NWA days, if you are willing to work it Delta Silver status gets you a bunch of perks (if not a bunch of upgrades). I can tell you I really enjoyed my few weeks as a Silver and gamed it to a ton of 1st class upgrades! (ask me sometime if you really want to know).
  • Ever had your bag lost? Not so much on Delta (plus the APP tracks them). I cannot tell you the last time my bag was not, as a medallion, one of the first ones off the belt. I know there was one time in the past year one bag was late, but was delivered the next day by my local SBN folks. Just sayin’ it is rare DL messes up your bag.
  • Speaking of APPs, the Delta one is very good (just a little slow). From upgrade list to your flight to gate status to incoming flight and on and on the information is timely and updated often and works. Delta has made a good app!
  • Mostly ending CRJ (100/200s). There are still a bunch in the system of regional partners but Delta is really working hard to remove these gas guzzling torture tubes. I really like the CRJ 700/900s even in coach and the 717s that are coming from AirTran are very nice as well (just no IFE).

So there you are. This is the GOOD LIST of what you can expect if you pick Delta as your choice for 2015 like Jeff who e-mailed me above. Some things they can work on, but I will be hanging around to help them! We just need to make sure Delta stays on the path to #KeepClimbing and avoid #KeepDescending choices. – René

PS- Don’t forget I am giving away a GOLD BAR this week!

Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

Skymiles 2015 – what you think you know, what the facts are & some year end Q&A

This post contains references to products from one or more of our advertisers. We will receive compensation when you click on links to those products. For an explanation of our Advertiser Disclosure, and advertiser partners, such as American Express, visit this page.

sm2015

This is in some ways a rookie day, just not on Wednesday. The reason for this post today is that most rookie posts are just explaining some travel idea clearly. Most of what Skymiles2015 is is just not what people think it is.

I get the same questions over and over in e-mail and on twitter about the changes and about what will happen each “year end”. In fact, if you are reading this because I just sent you this link, just keep reading as somewhere in this post is the answer to your question. ;-)

  • Elite MQMs in 2015 will be based on dollars spent plus status, right? NO! Delta has done just a horrible job conveying this and I think if you asked 100 medallions in a blind test coming off a jet they will tell you what was just asked. If you want to see how elite MQMs will be earned next year, just look at ANY of your flights from this year because it is EXACTLY the same. In other words, there will be NO CHANGE at all next year. (Don’t shake your head at me thinking you know you saw it was changing, cuz you are wrong). The only thing that is changing is how we earn Skymiles, not elite points or MQMs.
  • With Vanilla reloads almost gone & Amazon Payments done, meeting MQD exempt spend will be really hard! NO! What everyone needs to understand is, like every year that has passed, what AMEX says is authorized charges is what is reported to Delta. Sure losing the ULTRA simple spend choices is disappointing, but it in no way makes it much harder. The only real change is it may, again may, cost you a few bucks now where the old way it was free or even simple to earn a few dollars along the way. THIS post talks about what works and will be re-tested next year as well.
  • Since my elite year ends on 1March (1FEB in 2016), I have till then to earn my status for 2015 or? NO. Your elite earning year is from 00:01JAN-23:59DEC scheduled departure time each year. Unless your flight is between those 365 days you will not earn any elite points (MQMs & MQSs) on the current year of flying.
  • If I earn Platinum medallion status by 1July2015 I will get to pick a Choice Benefit both next year and in 2016? NO. The important thing to keep in mind is you are not earning status for the current year, that is, you ARE earning for the next medallion year. So, in the case you mention you are earning your 2016 status as well as the choice benefits for 2016. You simply get to enjoy the perks of being a Platinum for the remaining months of 2015.
  • If I give my wife / +1 silver or gold medallion status do they have to worry about MQDs? NO – sorta. I say that because they don’t have to worry about spending even one dollar in MQD during the gift time period and enjoy the perks of being medallion. I say sorta because they will not rollover MQMs unless they also meet the requirements like the rest of us i.e. they get no rollover perks unless they EARN the status also.
  • Delta said we could book one-way award tickets in 2015. Why can I not book them now for 2015? Because they will not allow it until 1JAN2015. Oh, while we are on the topic, I get a TON of questions about PM & DM’s booking now for a one way they want next year, pick just “whatever” dates for the return, then at some point dumping the return and getting 50% of the miles back. That could work and should work but there will likely be some complications resulting in a HUCB situation. They may say you must cancel and “hope” they go back into inventory. I would tell the rep “I think I will just wait” and HUCB and get a rep to get you to the reissue desk and have them dump the return and reissue with ½ the miles!
  • I have so many miles, can I just sell them or sell tickets? NO. This is an extremely bad idea. While it is true you absolutely can giveaway free tickets to friends of yours, either traveling with you or without you, if you happen to have 50 “friends” all over the USA you will likely find your Skymiles account closed, the tickets voided (even if they are mid-flight) and a bunch of angry friends calling you from wherever in the world they are (now stranded and they will have to buy a one way ticket to come home btw)!
  • I see Delta has some 1st class seats on jets. I thought they only had business class. Oh, and is BE the business class seat? Delta has a great way of making simple things sound really hard. Delta has no 1st class seats; that is, Delta has no 1st class seats like other airlines 1st class seats (hello Lufthansa). Delta has domestic business class seats they labeled 1st class, but they are just a business class seat. They also have international business class seats. They label those BE or “business elite” seats. They are almost always full flat seats. There are times you will be able to fly a BE seat inside the USA if the jet is moving around or finishing a flight with a stop. Also be aware, for now, most of the BE jets don’t have GoGo so that is the trade off (one I will make ANY day btw).
  • You keep saying few will be better off under Skymiles2015. I have run my numbers and I will be much better off. Good for you! I bet, btw, if you are using the Delta calculator you are using the full ticket price and forgetting to take the tax off ;-) Beyond that, the only reason you are going to do better is because you are overpaying. I can make SO many more miles other ways at a fraction of your cost. So, if you are willing to give me $100 bills for $50 in return I will fly down and we can do that all day long (since you so love overpaying for things). Always know the only one who wins under Skymiles2015 is Delta.

These seem to be the most common questions I get about Skymiles2015, about year end, and maybe even daily Q&A from readers. Have other questions you have always wanted to know about Delta – ask away! – René

PS- Don’t forget I am giving away a GOLD BAR this week!

Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
.

Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info