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One of the most common questions I get from readers, after how many medallions does Delta have, is how often does a medallion get an upgrade. The first question is a VERY closely guarded question Delta will not tell anyone (but if any insiders who read the blog wants to tell me I am all ears) ! Anyway about the other questions, that I can shed some light on.
Now the chart you see above is my personal experience (other than the SPG one that is an extrapolation from my 100+ segments a year on Delta). I fly all kinds of routes from heavy medallion ones to medallion “lite” ones. This is an average from what I have seen and others have shared with me.
Now before you yell yourself hoarse at the screen you are staring at and are saying something like:
“These numbers are total junk as I NEVER get upgraded on my routes”
I understand your feelings and I did mention that these numbers are my experience and not what all will find. Plus, there is just SO much that does go into the equation as to just who get the upgrade (including holding the Delta AMEX Reserve card). But I want to talk about basics not nuances today.
So what do I think and feel about upgrades? Simple. From my experience on mixed routes I have found that as a Diamond I expect upgrades. I consistently, while buying the cheapest tickets, as a Diamond get a 90%+ upgrades each year. When I was a Platinum it was in the 70%-ish range. The short time I was Gold was 50-50 and as a Silver max 20%. I was never “just” an SPG Platinum Delta elite but of the 100+ segments I have flown my guess is about 5% upgrade success.
Those are my numbers. Time for you to chime in. Am I spot on or way off base? Please comment so I can have a base line to see how near we are to correct medallion upgrade numbers! – René
Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.