One of the things Lisa & I always do, with a tip from readers, is take a photo of our bags and keep them in our phones. Plus, we print out a color photo of them so that if our luggage is lost we can give it to the Delta or Skyteam people to help find the bags.
Also, we scan the bar code we get so we have it inside our Fly Delta Phone App as well and can “see” where are bags are along the way. This can be both nice and reassuring.
Our last trip from Sweden one of our bags was delayed but was delivered to our home the next day as rather than coming from Boston to Detroit to South Bend it was sent to the baggage carrousel #4 in Atlanta – oooopppssieee.
But according to this ABC report (you gotta see the video), a flyer had a bag delayed for weeks and then got some other flyers stuff. Yeeee-ikes! But, Delta paid her $3400 and also a travel voucher on top of that. Dang Delta, please next trip lose my luggage for that kind of a “I’m Sorry”!
Has Delta ever lost your luggage on a trip? Would you be happy with this kind of reimbursement from our airline? – René
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