ALERT: If you wait – you will lose out – things to do before 01-01-2013

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In case you missed it, e-Miles and e-Rewards are both dumping Delta as a redemption partner next year. That leaves only WhiteBoard as a survey site to earn Skymiles (once they accept you).

But it is NOT too late to get your e-Rewards out. [EDIT: looks like the pull it early] Below is the redemption chart for e-Rewards for Skymiles.

And the good news is that points will just about post instantly, so if you want to take advantage of this you should act now!

Also for e-Miles. You can redeem today and get Skymiles if you have 500 points to cash in!

And now to MQM’s. If you, still today, are not flying and are short your MQM’s goal for the year, shame on you! But, even procrastinators have a way out if you ACT FAST.

If you buy a 1 year Skyclub membership you can get 1500 bonus MQM’s that ends today with the promotion code SCMQM

All you do is login to your Delta.com account and then to go to the buy Skyclub membership. Then, as you see above, enter in the code and you should then see the below:

This is a “reasonably” cheap way of getting those 1500 missing MQM’s and enjoy the Skyclub for a year.

And if you need MORE than 1500 MQM’s to end the year, then, again if you are not up in the air right now, you are stuck paying big money for them.

You can just CLICK HERE and pay for them. Hopefully with your DELTA AMEX card as you might as well get some Skymiles when you do it as well :-)

[EDIT: Delta has EXTENDED so you can buy MQM's in JAN to count towards 2012]! “Still a little short of Diamond, Platinum, Gold or Silver Medallion® status for 2013? Through January 31, 2013″

Be safe tonight everyone! – René

 

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Known Traveler Number on the NEW Delta.com know where it is?

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Without getting into the question of if the “new & improved” Delta.com web site is better or worse (I think most feel the latter), I wanted to help you find the location where your Global Entry / TSA PRE or Known Traveler Number should be as Delta makes it very had to find.

First off, if you do not have Global Entry, it is just $100 for 5 years. That is a flat our bargain for the time it saves you, and keep in mind if you get the AMEX Platinum Membership Rewards card you will get that cost rebated back to you when you pay for it with the card! When Lisa & I came back from Grand Cayman we were in Seat 1A&B and made it from the airplane door through customs and were re-screened in under 20 min (that included claiming & rechecking our bags in customs that were Priority tagged).card

Above is where to look on the back of your Global Entry card. That is the number you will want to carefully and correctly input in Delta.com. You find this by starting with “My Delta” from the home page.

Then you go to “View My Profile” tab

Then go to “Basic Info” tab and open that

Then, under secure flight passenger date click on the “edit” button on the right

Then, at long last, you can click on the drop down arrow for the “Add Redress or Know Traveler Number” so that the box will open up for you to enter. [EDIT: also be sure and check you NAME, MIDDLE NAME & LAST NAME fields are right]

Wow. That is a lot of steps and why does Delta make this so hard to find compared to the OLD way you did it on Delta.com before? The other big perk of having this is the “3 beeps” at the TSA check point when you get to go to the short line and avoid the nude-O-scope and keep your shoes on and laptop in the bag! :-) – Rene
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What are we (you) a travel hacker or a travel enthusiast?

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Photo linked from: staticflickr.com

Last week my friend Greg, THE Frequent Miler, put up a post about the ethics of the game we play. There are lines he will not cross and his wife acts as his moral compass when it comes to just what he will do to earn a point or two.

I too have lines I will never cross. I will never buy something that I never intend to use and will only return. I will never knowingly, and IMO fraudulently, manipulate computer code to get a deal. I think this is both wrong and could result in very bad consequences for you, the reader. I would not sleep at night knowing I had suggested this is the best course of action and then later find out you say got FR’ed (that is “financial reviewed”) by AMEX or even worse, had Chase close your account and ban you from ever having a Chase account again (do you know how much, long term, that could cost you?)!

As far as Delta goes, some DM or PM flyers try to sell or “trade” GOLD or SILVER medallion status on ebay and other places. While you are allowed to give away the status to anyone you want, selling or “trading” it is against Delta’s rules and could result in the DM/PM having their Skymiles account closed forever and all their Skymiles wiped out as well as any booked Skymiles tickets (the same for the one buying the status too)!

So that takes me to the point of today’s post. I am a travel enthusiast. What does that mean vs. a hacker? A hacker will do all of the above. As long as it does not land him/her in jail, it is AOK; a hacker takes risks! An enthusiast, on the other hand, reads rules. They read T&C. They find out EVERYTHING they can do that is inside the accepted terms of the program. They may USE these rules in ways the organizer never ever intended the program to be used, but that is not the fault of an enthusiast. Like the famous “pudding guy”, who collected millions from buying pudding tops and redeeming them for miles, if you have followed the rules you are, in my eyes, just doing what the rules say. This is much like golf:

 

 

For those who do not know or care about golf and the rules of golf, a non-fixed item, like say a rock, not in a bunker, can be moved as a loose impediment to your swing. Tiger got a bunch of fans to move a very BIG loose impediment to his swing, the BOLDER you see above. It was not fixed, and thus could be moved. Some say that was cheating. Tiger asked the rules offical, and was told that he was following the rules.

To me, with points, same thing. There are SO many points we can all collect, make and earn that are all, in this same way, inside the rules. Sure, we could make even more doing it the other way, but why? Why take the risk? There are enough points to go around that we do not need to take the step that could result in huge penalties to us and, to me anyway, result in the sleepless night feeling dirty and that I have “done wrong”. I have NO such reservations when I can say, “all I did was follow the rules you put in place!” You know, if a program did not want us to do this or that this way, they should have put that in the T&C.

Much the same thing goes for what I will print on the blog. I have stated before, and still stand by this, that if you can reproduce it I will blog about it. Are there exceptions? Sure, there are things I will only speak about at a “DO” or “FTU”. Why? Not because blogging about them would be wrong, it is just that there are many things that you may do that will not result in the “same” outcome for you or me or the “next guy”. Or, maybe a reader has sent me something or told me something from an internal document from some company. This information can not be verified and the company will never ever say this is the rule or will point to the public T&C. So, blogging about this will result in nothing but frustration and mixed results at best! At a “DO”, there are tips that are shared that those in attendance understand they are a YMMV kind of situation.

What about “free trips”? Rick, THE Frugal Travel Guy, does not accept free trips paid for by say a hotel or airline. I am the same way. Other bloggers will take a 1st class ticket and a huge suite with no other promise that to write about the experience. I have not accepted these nor will I; I will and do accept an upgrade if I have booked a ticket or trip or room. A double standard? I say no, but others may not. I also accept free stuff from companies to give away on the blog to readers. To me if I 100% give it away to you, then that is fine by me.

So what do you think? Are you a travel hacker or enthusiast? Are there lines you will or will not cross? Are there enough points coming in that you are still earning more points that you can burn each year? You tell me (and keep in mind this blog is PG) – René

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Credit Card Round for Lisa today- how did she do?

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Lisa & I are very cautious (I know funny from someone who gets 10+ credit cards each, each and every year) when it comes to spending. I live by the fact that I do not buy if I do not need. I even give to charity anything I have not used in a year or two as I doubt I will use it again and I hate feeling like a “hoarder” (well other than point cards – I do hoard those).

So when it come to cards, the amount of “spend” does matter. Sure you can buy “Vanilla” and other gift cards, and pre pay bills, but at some point you run out of “real” spending. So, with that in mind, what cards did Lisa go for and how did it go (a few days back btw)? First let’s look at her credit score BEFORE this round:

That is a nice number and one that should lead to many instant approvals. There was one card that was the most important and we will start with that.

  • Chase INK PLUS 50,000 bonus points card. – This is a no brainier (also DID NOT want to risk missing out on this offer). She has the BOLD and with an already established account, approval was instant. After $5000 in spend we will have built our family Ultimate rewards points balance back up to almost ¼ million! Grand Cayman, here we come next year again.
  • US AIR 50/40,000 bonus points card - This one also was a simple choice. 40,000 after 1st purchase and makes up for no grand slam this year. There is another link, that you could use if you  ARE  a US AIR “Chairman”  but, like my round, why risk no points when these are guaranteed (Lisa is NOT a US AIR Chairman). Result was instant approval!
  • Hawaiian Air 35,000 point card – Lisa already has the Bank of Hawaii one so why not add this one to bump her total to 70,000 that I “could maybe” (post on the way about this) use on Delta or could send to Hilton and turn her 70,000 total into 140,000 Hilton.

So my wife, like me, ends the year with 100% approvals for 2012. A bunch of points that I will recap later on. This has been another year with a TON of points and redemptions and bumps. I am just giddy about 2013 and can not wait to see what is next – how about you? – René

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Tonight’s Delta Points gift card winners are…

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Thanks to Random.org our winners for the gift cards are:

Restaurant.com $25 Card 1 is: 187 Ari K.

Restaurant.com $25 Card 2 is: 123 M.

SkyMall $25 card 1 is: 173 Sara

Restaurant.com $25 Card 3 is: 115 Mark L.

Restaurant.com $25 Card 4 is: 42 Denise L.

SkyMall $25 card 2 is: 127 Jennifer

Amazon $15 card is: 190 Mike B.

Congratulations winners and I will email you tomorrow to get your info! – René

 

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Delta bits from around the blogs, news & extra points to end the year

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This has been a very busy week with lots of good info about the airline we love to fly! Check out what some of the blogs have been saying about Delta:

  • PM&M had a great post about Korean Air HERE
  • One Mile at a Time has a follow-up about that HERE
  • Two bloggers talk about using Delta points

View from the Wing is HERE
The Points Guy is HERE

Next a little news about Delta.

  • Pinnacle gets more time to get its act together HERE
  • Delta will make more money with the “Bundle” is HERE
  • And you should get extra Skymiles with ThanksAgain HERE

Lastly, you still have a short time (ends 9PM EST tonight)  to win some gift cards and a set of noise canceling headphones today!

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Tamara talks about using a Travel agent for a Staycation?

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Hi Guys,

You don’t have to travel far to get a great vacation! Ever think about taking a staycation (& asking a travel agent to help with one)? A staycation is just a fancy term for spending your vacation time close to home. I have done it a few times and had so much fun! The last time, last year, was with Rene and Lisa when they had a great deal on a Priority Club PointBreaks room in Chicago!

We know Chicago very well since its only a couple of hours drive from us. We can even take the SouthShore train from our area, which is what I do with my girlfriends so none of us have to bother with driving or parking costs. My friends always have lots of ideas on what they want to do, but what if you have never been to your intended staycation city? Expand your mind beyond just spending time with the family at the hotel pool. Give your local travel agent a call and have them give you some options and book activities for you!

In Chicago, for example here is a list of things I have booked for my clients;

  • Shopping packages: the Magnificent Mile has great shopping packages with discount booklets for the shops and restaurants.
  • Inside Chicago Grand Tour: a four hour comprehensive tour which shows you all that Chicago has to offer.
  • The Spirit of Chicago: take a little cruise. Celebrate three hours on a dinner and dance cruise in the summertime along the magnificent Chicago Lakefront.
  • Land & River Architectural Tour
  • Ball Game Package
  • Theater Package
  • Then my all time favorite : The Chicago CityPass!

Here is what it includes; visit five famous Chicago attractions for one low price! Avoid most ticket lines! Includes tickets to the Field Museum including Underground Adventure, Shedd Aquarium, Skydeck Chicago (Fast Pass entry), Your choice of John Hancock Observatory (Fast Pass entry) OR Museum of Science and Industry, and your choice of Adler Planetarium OR Art Institute of Chicago. The Chicago CityPass is good for nine days from the first use.

This is a great package and some of these attraction offer kids under age 6 free or discounted admission. The CityPass allows you to zip past main ticket lines to the CityPass entrance. If you should have to change your dates the pass is good for six months after the travel date listed. The only thing to watch out for, starting at the 1st of the year, is that street parking is really going up as you can see.

http://www.youtube.com/watch?v=oUmZjj1iuYo

If Chicago is not your closest staycation destination, Call your Travel Agent and see what awesome things you can do close to home. Oh! you might get some more ideas by looking at our trip ! Talk to you all soon – Tamara

 

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Is Delta Air Lines backpedaling on its new baggage interlining policy?

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Consumer advocate Chris Elliott put up a two part interview with Allison Ausband who is Delta Air Lines’ vice president for reservation sales and customer care. One of the questions and quotes was:

You recently changed your baggage interlining policy, so luggage isn’t automatically transferred when a customer is traveling on another airline using two tickets. Have you had any complaints about that?

No, that issue hasn’t popped up.

I commented that – really?, No complaints? And said this on Flyertalk and was criticized due to the fact that the policy has yet to start. But, this is a big deal. You can read more about baggage interlining HERE to find out just what we are talking about.

Anyway, take a look what has now popped up HERE on Delta.com (btw it looks like a typeo as 2012 should read Jan 2013):

Maybe, just maybe, Delta is rethinking this. Time will tell. Is this an issue that will affect you and your Delta travels? – Rene

 

PS – you still have time to win 1 of 7 gift cards HERE btw!

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Oh I think I am going to regret this so much!

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The other day, my fellow BoardingArea.com blogger Gary from View from the Wing had a post about AutoSlash. I do not rent cars very much and just don’t think I will use the service he talked about. But what I did see was Advantage Rent A Car. This little company is owned by Hertz but has, let’s just say, not even close the outstanding reputation that Hertz has.

But, with a rate of under $7.00 a day, even under $14.00 a day with tax, for my ski trip to Denver on my Delta Reserve AMEX buy-one-get-one-free trip, I just have to try them. I have to ask (cringe). Have you readers ever had experience with these guys? Are they as bad as people are saying or will I be OK! Please let me know – René

PS – you still have time to win 1 of 7 gift cards HERE btw!

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Gift card giveaway today: #Skymall & #Restaurant.com & #Amazon cards

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I have a busy week with year end inventory for my real computer job & taxes etc. etc. So, how about this, I have a list of some of my best of posts for 2012. Pick the one you like best from the list (or if there is another one you like best that is fine too just tell us the post name) for chance to win:

$25 – Skymall gift card ( I have two )
$25 – Restaurant gift card ( I have four )
$15 – Amazon gift card ( I have one )

I will use random.org to pick the winners at 9-10PM Friday night the 28th EST. Please enter only once per person by comment on the blog (e-mail does NOT count) and you can only win one each of the above i.e. I will have 7 winners in all.

So here is my list for you to pick from:

  • The POST finding out what is inside my Chase card
  • People often check my POST on Delta/AF/KLM seats
  • The weekly rookie POST feature
  • The TEXT alert for deals POST & service
  • A step by step POST of how to Tweet Delta

So there are some posts I am proud of this year. I can’t wait for 2013 and to see what that will bring to our “beloved airline”! :-)

PS – if you tweet, I also have a retweet contest going today too!

 

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Rookie Wednesday: 10 Delta Q&A before & after year end that always come up!

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This time of year I always get asked the same questions. So, I thought I would do some “bud nipp’in” as we say here in the Midwest and knock some of them out before the e-mails start pouring in. BTW, I use a TON of advanced terms and short code and if it seems Greek to you, the cheat sheet for these terms is HERE under E15 in the Essentials tab!

Q1) My Delta Reserve card statement does not close till 15JAN. When will I get my MQM bonus, this year or next for spending $30,000 or $60,000 dollars?

A1) All spending toward your 30 or 60k is based on the calendar year. So, all spending that posts on or before 31DEC2012 will count toward this year’s bonus (keep in mind annual fee does NOT count). Any spending posting on or after 01JAN2013 counts toward next year’s bonus. This is the case whatever your statement close date is.

Q2) When will my rollover miles post, it is 02JAN and they are just GONE!

A2) This same fear grips all of us each year until around 10JAN-15JAN when all of a sudden rollover MQM’s post and everyone rejoices again and takes a deep breath. Who knows if the “IT” upgrades will make this year faster or slower.

Q3) I am (insert medallion level here) right now, but did not requalify for next year. I have a trip booked in March, will I still get my same benefits then?

A3) Nope! Delta is very quick to switch you over. Sometime on Friday 01MARCH2013 you will drop down and you will not get the perks you had this year! Even if your reservation now says “upgrade requested”, that will be gone by the time you fly if you drop below Silver Medallion (or say you have an award ticket and drop below Gold Medallion to Silver). The only exception would be say you picked an EC seat FREE now as a GM domestic and dropped down to FO, you would still get to fly free in EC as long as you don’t change your seat (note an equipment change could happen and drop you out of your “free” upgraded seat).

Q4) I was GOLD most of the year but am now PLATINUM Medallion, what happens to my skymiles award trips booked for summer 2013?

A4) As in A3, it is the current level that matters. Even though you booked your frequent flyer tickets as a GOLD, the rules for a PLATINUM now cover them!

Q5) I have an AMEX buy one get one free cert expiring on 15FEB2013. How long do I have to fly after that date.

A5) Zero. You must fly round trip by 15FEB2013. Also keep in mind with these certs you will NOT get free medallion upgrades (if you are one) but you will get other perks like SKY or ZONE1 boarding and free bags etc.

Q6) I was gifted Silver medallion status that is good till FEB2014 and flew just 21,000 BIS miles this year. How many MQM’s will I rollover?

A6) Zero! You must earn 25k+ to rollover any at all. You will still have your status for next year but before 31DEC2013 you will have to fly 25,000 BIS or MQM’s to keep your status until FEB2015. Same for GOLD. You must earn more than 50,000 MQM’s to rollover ANY MQM’s above your gifted level (i.e. You flew 26,000 MQM’s you will rollover ZERO)

Q7) I have a bump voucher (an ETV) that expires 01FEB2013. Can I book a fully refundable ticket before then, say for a flight on 31JAN2014, and then cancel that ticket and extend my ETV?

A7) Yes & No. You can buy a fully refundable ticket, and if you then want to, refund the funds from that ticket to buy another ticket, but you will not be able to get a “new” ETV date (i.e. you would have to rebook right away). Also, you will still have to complete any travel before 01FEB2014 as you have up to one year past the exp date on an ETV to complete travel. But at least you would buy yourself some more time to do something with the ETV (but it could be hard to find a ticket for the exact amount of the ETV).

Q8) I am 2000 MQM’s short of FO/GM/PM/DM will Delta “soft land me” that is, let me slide and keep my status?

A8) 100% NO! With rollover there is no more soft landing. You will want to BUY a few MQM’s and FAST to keep your status as getting the MQM’s from a card is not an option this late in the game for this year anyway! I would get a Delta Reserve after 01JAN2013 and start working on spend right away to make sure you are not short next year.

Q9) I am a DM and gifted my wife GM and it expires FEB2013. I want to gift her again as I requalifed as a DM again this year but Delta.com will not let me as it says she is already GOLD.

A9) You will have to wait until 01MARCH2013 when she drops back down to “nothing” i.e. Just a skymiles member. Now keep in mind you have until FEB2014 to “spend” your medallion Choice Benefits you earned in 2012 as they are technically your 2013 Choice Benefit award. Sounds funny, but I hope it is clear. You can read more at Delta.com HERE.

Q10) I have a flight that departs at 11:PM on 31DEC2012 but lands on 01JAN2013. Will I get my MQM’s for 2012 or 2013?

A) It is all about the scheduled departure time and date wherever you are on the planet. So, as long as the flight is scheduled to depart before the year ends, you get credit on this year.

These seem to be the most common questions asked around the end of the year. Have some other burning Delta question you want to know about? Fire away and I will do my best to answer them! – René
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Delta mileage run MIA-LAX 5400+MQM $242 RT FEB2013 4.4CPM

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It is maybe a bit crazy to start thinking about mileage runs this late/early in the year (2013) but this one has some real potential. You could maybe plan a repositioning trip to sunny Florida and then do a two day run in the middle while the family lays on the beach?

You can do 07FEB & 08FEB days back to back if you want at the same price & for under $500 all in your are talking almost 11,000 MQM’s and 22,000 RDM’s if you are GM/PM/DM!

Anyone for a few sunny days & flying?- René

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The weather is in play again today & NYC spring break free change?

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After last winter, that really wasn’t winter, this year we are getting it and getting it “good”. Delta has been doing a good job at getting ahead of storms and giving flyers a chance to avoid getting stuck at the airport by offering fee free changes before the storms even hit. Today and tomorrow look like more “fun” is on the way to much of the Midwest, including DTW, and you may be impacted as you can see above.

Also of note, for those in the NYC area, it would seem that “The New York City School system has rescheduled the public school’s February break“. So, if you have spring break trips planned (that is trips planned FROM NYC area 15FEB-24FEB 2013), you may want to look at them regarding your flights and hotel and car reservations.

Travel safe everyone! – René

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Should you ever “upgrade” your current Delta AMEX card?

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I am often asked what is the better option; to upgrade my current GOLD -> Platinum or PLATINUM -> Reserve Delta card or just go for a new business card if I have the personal card or the personal card if I have the business one. My answer is almost always to go for the NEW card offer AND print screen shots of everything to have a clear and undeniable record of what you were supposed to receive. The problem with upgrading is you are relying on what the rep you talked to said (they may or may not have the right info EVEN when it is on a recorded line)!  Please take a look at just one example that came in from a reader; we will call him BOB:

Hi Rene, I thought I would share with you the Delta AMEX upgrade nightmare I am going through at this moment. Apparently, there are internal rules that neither Delta nor AMEX will release governing the procedure for upgrading cards. As you suggested before, I have called 5 times, endured 3 ½ hours of frustration and gotten different answers each time.
Day 1 : – I spoke with agent A. My AMEX Platinum spend is currently $54K and I just received my 10K MQM boost. If I spend an additional $6K and and upgrade to Reserve, I will earn additional 15K MQMs. Annual fee credit for Platinum will be prorated for unused months, annual fee for Reserve will be prorated until card anniversary date. AMEX gift card purchases do not qualify for spend.
Day 3: – Spoke with agent B. AMEX gift card purchases do quality. My second AMEX Biz. Platinum employee card will remain Platinum with no additional annual fee. If I upgrade the employee card to Reserve it’s a $175 fee.
Day 19: Call #1 – I was ready to upgrade today. Agent C at AMEX says I won’t get new Reserve card and security number until after year end and so cannot earn any spend toward Reserve threshold for current year even though account number does not change. I should wait until January which means I won’t get additional Reserve MQMs for current year. Annual fee credit for Platinum will be prorated for unused months, annual fee for Reserve will be prorated until card anniversary date. I hang up and call back.
Day 19: Call #2 – Called back and got agent D at AMEX. Agent D shows my current applicable spend at $54,101 while my on-line statement spend shows $55,003. Card upgrade takes 24 hours and then I can start spending on it; do not need to wait to receive physical card. Not all charges count toward spend, such as the card annual fee, prepaid cards, etc. Agent D points me to online cardholders agreement for Platinum card, and on page 3 “How you receive miles” it says purchases of or reloading prepaid cards or cash equivalents are not eligible purchases. I asked to confirm with supervisor.
Day 19: Call #2 continued  – Supervisor A, agent E. Platinum AMEX spend above $50K threshold does NOT apply to Reserve card threshold. You must start all over again with the new card. I asked where to find this information and supervisor A, agent E claimed to be reading an internal AMEX document that could not be shared with me. Advised me that it would be best to wait until after first of the year.
Day 19: Call #3 – Called Delta Diamond line and asked for internal Delta desk that deals with AMEX.  Agent F read me Delta’s policy that said miles can be carried over from Platinum to Reserve spending threshold. Unfortunately, agent F cannot share that language as it is part of Delta’s Knowledge Management System. Agent F suggests I contact Delta Customer Care in ATL to get it.
Day 19: Call #4 – I speak with agent G in Customer Care. Agent G says they have no information about credit cards and I have to call AMEX. Agent G offers to call them and get a qualified agent on the line.
Day 19: Call #5  -Agent H is an angel! Agent H confirms and emails me the AMEX  language for each of my confusing questions.
Differences between spend-to-date amount from AMEX reps and AMEX web is that reps only show charges that have been posted to the most recent statement, and not new charges after the statement date.
Whenever a Cardmember upgrades within AMEX Delta products, any spending that has not already received a Miles Boost bonus will be carried over to the new product and be applied toward the next spending threshold.
If a Cardmember has unbilled December transactions needed to meet the spend threshold, the MQMs will not be issued until the statement closing date in January but they will count toward the year that just ended on December 31st.
Points / Miles / Rebates Cardmembers earn points, miles, and cash rebates for Gift Card purchases made at retail locations. Points will not be earned if purchases are made online or at a TSO.
Delta Reserve for Business Credit Card Basic Annual Fee: $450 (Reserve $175 – Additional Card color Steel Blue) (Platinum – No Fee).
Product Upgrade from Delta Platinum to Delta Reserve – Annual fee of $150 is prorated and credited to account. Then, New annual fee of $450 is prorated for remainder of year until anniversary date.
Upgrade Bonus: By upgrading from Platinum Delta to Delta Reserve you are awarded 10K MQMs with reaching $60K spending threshold and the additional 5000 MQMs as the upgrade bonus.
I upgraded my card, and spoke with agent H’s supervisor to share how great agent H is!

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Thanks for this Bob! So there you are. It is not impossible to get a good deal, but you know YMMV. Also, at least 1/2 of all the above is just wrong from reps. For example, AMEX gift cards DO count toward your yearly spend as I buy a bunch of them each year. But what do you expect from phone reps with lots of bad info.

Personally, years back, I did an upgrade and lost credit for ALL my spend for that year. Had to start at ZERO. Burned once, OK, just never going to be burned again. From now on I will just close one account, get a biz card, wait a year, then rinse and repeat! – René

 

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Tonight’s Delta Points winner is….

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Sterling – December 23, 2012 at 5:37 pm

Who says:

Rumble in the jungle! Living in Tanzania (fly KLM/Delta to and fro to the US) thought Swiss air is making a move these days. Full circle??

Congratulations Sterling, I will email you soon to get your Noise Canceling Headphones off to you.  I have to say, like most of you, I think the funniest one was the one of me as a kid! Gosh, what hair, and yes, I did get a perm back then. Oh the stories I could tell some time (but I will not ;-) ) – René

 

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