One sad thing about the current state of affairs with DELTA.com is the lack of info when an aircraft swap happens or slight time change or flight number change occurs on your itinerary.
Now you will not see this when you simply look at your flight LIST in your upcoming itinerary page:
But you must rather click on each one to expand it and see what it really looks like (this is just nuts).
As you can see I have a trip I need to have DELTA fix for me. Now, I strongly urge you, don’t click on ANYTHING – PERIOD! DELTA.com when it come to things like this very DELTA.dumb and there are many reports all over the web of itinerary just going bye bye when you click almost anything. In addition, when you later call DELTA for help, they say you have clicked CANCEL when you clearly did not!
So, I suggest you call DELTA, ask them to please “clean up” your itinerary, then BEFORE you hang up with the rep say, “let me just see if I can see what you see on DELTA.com” and make sure all is well for you. Then, and only then, you can you go into the record and look for the seats you had before or want. If your aircraft changed you can always look at Seat Guru here.
Now the ridiculously frustrating part of this is that as soon as they do “clean up” the record, you should expect very quickly an e-mail that there has been a change to your itinerary. Maybe “IT” could do this before we find it? Ah well.
Once again here is a chance for 2 more free drink/snack coupons for DELTA good until 31DEC2012 – just comment below(by 10PM EST) and I will randomly pick a winner and get them in the mail to you!
Our WINNER #70 Sree ENJOY the DELTA SKYCLUB 1 day pass
Please email me ( from the SAME EMAIL you used in your post ) and I will get them in the mail to you tomorrow!
deltagoldflyer @ gmail.com
More give-a-ways tomorrow everyone thanks for over 1000 people per day reading my blog!
If you have PC points this is a GREAT way to save a bunch of points on a room!
“Priority Club® Rewards is pleased to offer another outstanding redemption option—Priority Club PointBreaks! PointBreaks are available for only 5,000 points per night. And, since PointBreaks are such an incredible value, they are only available at select locations for a limited time.”
I want my blog to appeal to both new DELTA flyers and frequent flyers as well. This will be a hard act to balance and some days will slant more one way than the other.
Today I want to talk about how to travel on DELTA or any airline for that matter. Most people book flight with as little time in-between flights to lessen the travel pain and to maximize the time where you are going or to get to work ASAP. This is just wrong. Please don’t ever do it again (if you can)! Enjoy the travel experience and time off. How you say? How about this way.
I always “try” for 2-4 hrs between my flights. Travel is stress but it does not have to be so. For me the fun begins in planning a trip. I feel the excitement build thinking of where and when I am going. The “game” of looking at what flights can work (see Saturdays blog post). I check where my wife and I will stay for the least points and the best rooms. Cars, dinners etc etc. It’s all good and so much fun to plan.
If you have “all your ducks in a row” before you depart, you lessen your stress of travel. If you have 2-4 hrs between flights you can go to the SKYCLUB for time to decompress, relax, have a drink, free WiFi and even take a shower after a long flight. In Detroit you can call the Oxygen spa for a refreshing “chair massage” or more either pre or post flight. In Atlanta you have the XpresSpa. In Amsterdam there is one just under the International KLM lounge. And, since you have 2-4 hrs between flights, if you are delayed some way, you have time to make it thanks to your time buffer.
Anther great way to remove stress is to look ahead for other routes if things do go wrong. It takes about 60 seconds to look on DELTA.com for all the flights from point A-B for your day (you do this by just starting to book a flight for your day / next day and print all the routes). This way, if you have to call, tweet or ask for help you know what is available and you can pick the best for you.
You may say, “wait this is work!” Yes – travel can be stress if you do not do the work first. But if you do, then travel can be fun and part of your day off. You may also say, “I have never been in a SKYCLUB lounge, how do I get in?” You can buy a day pass good for 24 hrs.
At FlyerTalk many who have SKYCLUB access will be happy to “guest” you in and you can stay as long as you like.
Many AMEX cards give you free access. Again, it takes some work but pays off in what you get back.
So next time you book a trip, make the trip part of the vacation and enjoy it. You are “off the clock” and fun time has begun.
And since we are talking about the SKYCLUB today – post a comment below (by 10PM EST) and you will have a chance to win ONE – FREE DAY PASS to any DELTA SKYCLUB!
Congrad’s Nomad comment #26 today.
Let me know if you want the coupons and I will get them in the mail!
deltagoldflyer @ gmail.com
I have two of these for when we fly, one for my wife and one for me. I do recommend them and like them very much. Please know it is an e-Reader not much more. Yes it plays mp3′s, mp4 video’etc. But don’t buy it for anything but a nice e-Reader or you will be disappointed. Why? The CPU is a single core 800mhz. Yes it has WiFi and you can run the Dolphin web browser & e-mail.
But here is why I like it. It weighs about ½ what an iPad weights. Mine is just over 350 grams. The battery is about 6 hrs on a full charge with WiFi off and you can run it with black background and white text for night time reading. It comes stock with Barns & Nobles e-Reader software that I think works the best.
If you want to get the best price, I mean under $70 after cash back, start with my eBates link below. We both get $5 when you setup an account and make a purchase.
Next step is search for Kmart and click shop. With this you will get 6% cash back + your $5 bonus (or $10 B&N card if you want that – I like cash).
Next step at Kmart search for Pandigital and you will see the Pandigital 7″ Android Multimedia Tablet and Color eReader – R70F200
I would place the order online (for in store PICK UP – pick your local store) and then print your receipt and go pickup at your local store. Also this way you can return it if you don’t like it as much as I do! I would act fast as it is out of stock around my area already.
So there you are – if you want a very light weight 7″ color eReader – look at this one.
Delta is a big airline. I mean really big! Thus, if they can simply give us some miles or DELTA money to “go away”, they often will. So what exactly am I talking about? Well, what if something went wrong with your “travel experience” on DELTA? Guess what, you can expect to “enjoy” either miles or delta $$$. What do you mean something went wrong? Like what?
Lets say you taxi for 30 min in ATL, that happens all the time right, but the a/c on the flight does not work for some reason while you were on the ground. Getting sweaty before a long trip is not much fun is it. Or, the video does not work in your seat. Or, they run out of your meal of choice. Or, they scuff your bag via plane side check. Or, the bath room on the CRJ is a mess. Or, well you get the idea here.
So how does one complain the best way to be compensated with points or ETV’s? For me, the best way is simply “NOT” to complain. Wait – say what? No really, do it kinda like this(do not cut-n-paste please):
“I just wanted to drop a note to say how great everyone I interacted at with DELTA was on my last trip confirmation # xxxx. Also, you may want to alert maintenance to look at dlxxx as the cargo hold must be just covered in motor oil because it ended up all over my brand new leather computer bag I plane side checked. Now, most of it came off using the soap and towels in the DTW SKYCLUB, so I think I am OK. Many thanks for being such a great airline for me and my family whenever I choose to travel”!
I hope you see my point. Remember reps sit all day, somewhere, reading way too many long rants that they either just pass on or get sick of and cut-n-paste 1 of 100 stock go-away answers to you and you get nothing for your “issue” whatever it was . But we LOVE our airline. We want to make it a better airline. So, DELTA will reward us for the helping them if we use SHORT emails like this (most of the time anyway!).
So next fight see how many free miles you get and let me know how it works out
….and so you all don’t complain about my blog, here are 2 more free drink/snack coupons for DELTA good until 31DEC2012 – just comment below(by 10PM EST) and I will randomly pick a winner and get them in the mail to you!
# 37 Kevin! – Congradulations!
Please send an email Kevin from the same email you posted with – with your mailing address and I will get the watch right out to you tomorrow. Thanks again for reading the blog! – René
BTW – I will give away stuff all week so please keep reading my blog!
Weekends are time to relax but also time to make sure you are getting the most out of your DELTA partnership you can. Web sites are built by geeks like me (well sorta like me anyway). Us geeks think geek. We think the way we make something is simple, clear and logical. Then a user try’s it and says, “that is so dumb, why did they do it this way?”. In some ways DELTA.com is clean and nice, in other ways not so much.
So today let’s look at a part of the DELTA web site you may never have seen. Your “manage my account” page:
As you can see this page has lots of links for you to play with and update and I hope you take the time to do just that including passport and credit card info.
But what I want to focus on is what is in it for you today. Please look at the VIEW YOUR PROMOTIONS link.
Here you will see I have at least one promotion I have yet to register for. Some of them you will never ever fly. But register for all of them. With DELTA “IT” you never know when some flight might just give you an extra 5000 or 25000 skymiles! And, many times you will find there are some good promotions you can take advantage of.
So today is short but sweet. Take some time and get to know DELTA web site – René
More free stuff! Today I am giving away a dual time zone watch to a random comment so just say hello or anything (by 10PM EST) about the blog below for a chance to win.