swag winner 9-19-14 delta points

Congratulations to Ed Jenkins who is #58 this week’s SWAG winner. Thanks for taking the time to be a part of SWAG Saturday and I will contact you soon with your prize.

Also thanks for all the input and I do appreciate the input as this shows Delta is, other than when REAL weather happens, they are on time more than most of the other airlines! Personally I have to say I can with full confidence book any kind of crazy flights and I know Delta is going to get me there on time – or – they will do what it takes to fix it.

Be sure to check back tomorrow as my last Swiss Backpack is up for grabs plus a nice Amazon gift card as well will be included! – René

 

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IHG The Palazzo LAS delta points blog

It really is true that EVERYTHING is just big in Vegas and pulling up to The Palazzo does that very well. This place, with it’s sister the Venetian, is a massive complex and space.

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The lobby of The Palazzo is massive. Ceilings, art, you name it, all of it is massive. We missed the IHG desk (letters are 20 feet up in the air) for check-in just left of the main area but there was no real line so no big deal. They have a person standing at end of the line who asks your name then hands you off to the next attendant. It is Vegas after all, everything has to be over the top (good and bad as you will see).

Suite upgrade IHG The Palazzo LAS Delta Points blog (7)

We were offered, due to our IHG Platinum status, an upgraded suite over their standard suite that is still a huge room. This one I was told had a slightly obstructed view. Hummm… But seeing double doors usually means something good.

Suite upgrade IHG The Palazzo LAS Delta Points blog (6)

The room was very big. It has an entrance area with 1/2 bath. Plus, just off that area, an exercise room with equipment.

Suite upgrade IHG The Palazzo LAS Delta Points blog (5)

Then a dining room and living room area.

Suite upgrade IHG The Palazzo LAS Delta Points blog (1)

One of my biggest gripes about this area was the desk. Yes, there were some extra power points in the form of a Triplight surge strip next to the printer (ok that was impressive, but it was just about out of ink :-( ) but the chair was completely worthless. I don’t care how much you have spent on the room, a comfortable work chair for work is a MUST! Learn this hotels!

Suite upgrade IHG The Palazzo LAS Delta Points blog (2)

Then we have the bedroom that was large and spacious. The bed was comfortable and soft I just wish one of the 4 pillows had been just a little bit soft.

Suite upgrade IHG The Palazzo LAS Delta Points blog (3)

The bathroom was massive as well. Not just a full size Jacuzzi tub,

Suite upgrade IHG The Palazzo LAS Delta Points blog (4)

But also a shower about as big as mine at home (just with more water jets).

my view IHG Platinum The Palazzo LAS delta points blog

But come morning I at last got to use the remote to open the power blinds to take a grand look at the Vegas strip. Uh, yeah. Not so much.

sound levels from my ac outside my suite at the palazzo las delta points blog

I did not sleep all that great due to the fact that outside this suite is what you see above by my sound level app. A very loud A/C unit that had a constant loud drone and buzzzzzzzzzz. Anytime you are approaching street noise levels it is too dang loud!

happy hour at bar The Plazzo LAS Delta Points blog

We did have a drink during happy hour at one of the many restaurants (Morels) at the hotel. This, due to the fact that one of the only “good” coupons we got for a BOGOF drink was on the casino floor. The price was so-so, $16 with tip for two small glasses of house red wine, but then we went to use the coupon at the casino bar and paid, with same tip, $17 for the BOGOF drinks. Sigh.

So no breakfast perks, no free wifi perks, no free water in the room, no real value in any coupons at check-in (not to mention no show tickets or anything like that) and an upgrade to the worst suite in the hotel. Plus on top of that you have the $25 resort fee even on a free award night – JOY! I even reached out to @IHGCare on twitter and was told the hotel would contact me but that did not happen. IHG is NOT SPG – that is for sure.

I will not ever be returning to The Palazzo and am in many ways sad I wasted my IHG yearly free nights certs from my Chase IHG card at this hotel (I have two each year one for me and one for Lisa). Personally I would look at the many other good choices for a hotel in Las Vegas! They have built this thing – HUGE – maybe they can now work on customer service and IHG Platinum member appreciation next? – René

(UPDATE): I at last spoke with the Desk MGR at The Palazzo. Without going into specifics, the general tone was very unappreciative of IHG. I was firmly told they were NOT an IHG property and they just needed a loyalty program due to so many guests requesting it. I was also asked for ways to improve to prevent events like mine but if The Palazzo does not embrace the IHG loyalty program, and IHG does not have a consistent set of perks within their family of affiliates, there is not much hope for improvement!
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An 18,000+ point Delta Mileage Run: The planning of the MEGADelta run – Part 1
An 18,000+ point Delta Mileage Run: Positioning to LAX the start city – Part 2
An 18,000+ point Delta Mileage Run: A review of the SPG Sheraton LAX – Part 3
An 18,000+ point Delta Mileage Run: Skyteam Lounge hoping in LAX – Korean Air lounge LAX & more? – Part 4
An 18,000+ point Delta Mileage Run: The run to Sweden & embracing Delta coach travel – Part 5
An 18,000+ point Delta Mileage Run: The KLM coach experience & the run from Sweden – Part 6
An 18,000+ point Delta Mileage Run: Alaska Boardroom LAX vs Delta Skyclub & flight from LAX home – Part 7
An 18,000+ point Delta Mileage Run: Final thoughts, cost & more – Part 8

At long last it is time for the actual run to begin that I picked up for $567 round trip. This is the thing about a run – it is all fun and an adventure. Lars-Erik and I had already enjoyed some quality time at the Sheraton Club, kicked out of the LAXSUL lounge and did make it into the Korean & Skyclubs already today before our first flight!

As I left you last post I was feverishly doing the “TapGrade” move that is the nonstop clicking the “new” refresh icon for the upgrade list on your fly Delta App. Something had to be done as it was near time to begin to clear upgrades. I walked down to the gate, saw I was at this point going to clear, and kindly asked if it was time to clear upgrades yet. I got a wry smile and was told 10 more minutes. Rats. I would have to wait but did clear at the last spot!

burger delta 1st class lax to atl

The flight was a domestic 767-300 that really has the worst 1st class seats in the air but I have found row 1 is the best as there is no one to recline into you so you can work on your laptop. Lunch was the “Delta Burger” that truly is very good. They get a good grill char on the burger itself, the flavors, while muted, are good and the fixings work. The potato salad is nummy and the dessert was good as well. The fruit and cheese plate made for a great finish with red wine. If I had to get super picky to find any fault it would be the bun was a little dry but that is reaching. This is a solid choice for Delta domestic lunch (or dinner).

cold chicken salad lunch delta 1st class lax to atl

My seat mate had the Chicken and was nice enough to let me snap a shot. I have also had that before and found it very nice as well. Delta is just hitting on all cylinders to me with food – it is just good and pleasant. Well done Delta and please don’t change a thing!!!

After lunch I enjoyed the IFE that worked fine and watched a movie and got to work on my laptop. The GoGo wifi worked great and reliably as it usually does on most Delta flights. Speed was maybe a little faster than normal. I know they are working on upgrading the system so it may just be in my head but all just worked as it should.

please do not cut wind on delta jets delta points blog

The only issue I had was with a fellow passenger in 1st class (and I don’t know who it was). Now I don’t want to get into a “winded” discussion about flatulence, but please folks, if you are offending the better part of all of 1st class, go to the lavatory and flush a few extra times. Please? It was so bad I got up and went up to the galley – seriously – this went on for a LONG time and was down right offensive. The FA even commented it was the worst she had ever experienced.

Once landing off for a quick visit to the “E” Atlanta Skyclub before boarding. I was checking to see if coach was maybe oversold because when that happens as a medallion you have a chance at what is called an OPUP or operational upgrade to business class, that is they move you up so they can put someone else in your coach seat! That, however, sadly did not happen and every seat in first was full.

Exit row seats delta A330 atl to ams delta points blog 1

Lars-Erik and I did have one of the very best leg room seats on the jet, that is the second exit row on this 767-300ER.

Exit row seats delta A330 atl to ams delta points 2blog

I would have much rather picked the front row of economy comfort but it never opened up. This was the next best choice.

very close to bathroom Exit row seats delta A330 atl to ams delta points blog

There were some big downsides of this seat. Unlike the domestic 767-300, that has a similar setup (in row 26 on that jet), the seat back tray table is screwed in place (i.e. the unlock table has a tiny Philips head screw blocking it from folding down). The reason this is SOOOOO bad for those of us who are not 98lbs swimsuit models is the tray table in the armrest does NOT move out and back and just about cut me in half when using it. Really bad Delta – ya need to fix this.

Another sad part was the window seat was ICE cold. I have been on a bunch of flights where the exit door is a little cool but this one was a meat locker. I think Delta needs to add Westin blankets to the window seats on this jet to make it a decent flight! Lastly, you are VERY near the bathroom and tend to get bumped by those waiting to go in.

The IFE worked perfect and is responsive in coach just like in BE or business elite. I like the new responsive touch screens and they are bright and just work. Also the power ports work perfect and yield very good results to charge all my toys. Having both a USB and a 110 port (for each of us) between our seats at easy reach is great. I still am not sure I like the between seats (in my seat) or the way the new 737-900 has them in front of you. I guess that could be a fun post to get readers input on.

The food on board in coach was really good. I wish I had taken a photo but let me tell you I had the cold chicken salad and it was just about as good as the one I have had before in 1st class. Again, just well done Delta for this effort. I walk in to coach with low food expectations but Delta continues to impress me with their catering flight after flight.

I slept reasonably well and after landing in AMS and clearing customs we popped in to the “domestic” side KLM lounge. I have to say the KLM lounge dragons are as mean as ever. Since Lars-Erik and I were traveling together, on different PNRs but still, I was hoping we could get an exit row together. Nothing doing and KLM wanted him to pay for that “upgraded” seat since only PM+ get it free in KLM land.

KLM E190 exit row 11 delta points blog (1)

The seat was nice and really had even more room than the business class seats row 1 & 2 I am normally in.

KLM E190 exit row 11 delta points blog (2)

Having two seats to myself was nice for me and gave me an extra tray table to put my stuff on.

snack KLM ams to got

The “snack” was under underwhelming but I was not really hungry anyway. Normally in business on this short hop I do eat a bit of the meal as it is nice to get your stomach on the right time zone as possible. Stomach time seems to be one of my biggest issues with adapting to where I am.

approach to GOT from AMS on KLM delta points blog

We landed on time and went to the kiosk to buy bus tickets into town. I had my Barclays Arrival+ card that I had set a PIN for and it worked perfect with the chip and even with the PIN. Ticket was quickly purchased. But for Lars-Erik, his US Bank FlexPerks card would NOT work without a PIN (he did have the one with a chip).

sunrise in gothenburg delta points blog

I said my good-byes to Lars-Erik and took the #2 tram the rest of the way home! Over all this was an interesting run out. Cost wise I was most pleased but will share more of that in the final post! – René
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Posted by rene | 6 Comments

Welcome to a weekly feature on the Delta Points blog. Each week this series covers in a “rookie” way either a Delta or travel related theme and attempts to break down to a basic level each topic. You can read up on all the previous posts HERE. Now on to this week’s feature.

shena cat judge not happy

Shena. Say what? Shena, is code for shenanigans. Specifically we are talking about Delta medallion upgrade shenanigans. What is that you ask? There is a lengthy thread at FT about it if you wish to make your head hurt to the point of exploding. But on to my point from my recent trip.

777 BE seats ATL-LAX MEGADeltaMR Delta Points blog

As I talked about on my positioning flights to LAX, I gate cleared as a Diamond Medallion to business class on a 777. Delta’s herringbone business elite international seat is not the best of the bunch but a very nice ride compared to anything coach. What I did not share in the review post was this little tidbit as I wanted to break it out as a post of it’s own. I saw a Shena moment up close and personal it really made me upset.

You see, seat 12C, was empty all through the boarding process. At the very last moment a flyer takes his seat. I smiled at him and then the conversation went like this:

Me – Nice, you got the last upgrade spot.
Him – No employee.
Me – Oh wow!
Him – Well not employee, spouse of an employee.
Me – Ah, enjoy (I say as he smiles back at me)!

So our beloved airline’s gate folks decided to put a NON-REV i.e. a non paying passenger in the big seat rather than coming on board and pulling who should have been the next medallion in line for the upgrade and assigning the non-rev the coach seat. Hello Shena.

Is this wrong? The gate agents control the boarding process until the door is closed. The CAN and DO anything they want to. If they want to, say on an international flight, they can move people into the first class cabin. When it comes to bumps they can decide to use the “paper list” at the gate and totally ignore the digital one or the other way around. They can offer a little or a lot when it comes to bump compensation (your status does play a roll btw). They can choose to give you a hotel voucher or not. Redcoats who can still print food vouchers do often tell you they cannot do this anymore! I could go on and on all day (at least the Delta AMEX Reserve card upgrade help is automated).

So you get the point here, a GA (gate agent) doesn’t HAVE to come on-board and “pull” a medallion up from coach into business class. Does a GA ever do this? You bet! It has happened to me several times over the years. In the past, if I have a bunch of carry-ons, I have boarded so as to not lose out on overhead space and have to have my bag at my feet for a long flight. But what I really should always do, and my advice to you, if you don’t clear wait to board for FINAL BOARDING CALL and ask if 1st class has BOARDED FULL not if it has “checked in full”. There is a huge difference. They may still say YES but I would then ask: “So if there are any BE seats open I can take them?” and check for reaction from the GA.

The only thing good I can say about all this is balancing the need to get a flight out on time vs the time to pull someone from coach. I mean, if 199 are delayed so 1 can get an upgrade I can see the point of putting whoever is waiting into that LAST seat and many times the only folks waiting THAT long are non-rev flyers hoping for any seat that they can fly in.

The bottom line in all this is control. Medallions have EARNED the right at a shot at an upgrade and if you want to avoid meeting Shena face to face you need to know just what can and DOES happen along the way. Oh, and lastly, don’t do anything as a medallion to mess-up your upgrade chances on your own – René
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Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
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Posted by rene | 18 Comments

An 18,000+ point Delta Mileage Run: The planning of the MEGADelta run – Part 1
An 18,000+ point Delta Mileage Run: Positioning to LAX the start city – Part 2
An 18,000+ point Delta Mileage Run: A review of the SPG Sheraton LAX – Part 3
An 18,000+ point Delta Mileage Run: Skyteam Lounge hoping in LAX – Korean Air lounge LAX & more? – Part 4
An 18,000+ point Delta Mileage Run: The run to Sweden & embracing Delta coach travel – Part 5
An 18,000+ point Delta Mileage Run: The KLM coach experience & the run from Sweden – Part 6
An 18,000+ point Delta Mileage Run: Alaska Boardroom LAX vs Delta Skyclub & flight from LAX home – Part 7
An 18,000+ point Delta Mileage Run: Final thoughts, cost & more – Part 8

They say when life gives you lemons you make lemonade. Well when life gives you many hours before a mileage run from LAX, and any part of your itinerary includes an international flight and you are a GM+, why not make an adventure and go lounge hopping at the Tom Bradley International Terminal.

I was surprised to find out there is no TSA PreCheck at this brand spankin’ new terminal (they are still working on it btw). I reached out to my TSA rep and was told they would like to see it there but the airlines flying from the terminal have chosen not to participate. I was told, after 12 each day, they do offer “Managed Inclusion“. Not perfect but better.

LUXSUL lounge LAX delta points blog

Lars-Erik and my first stop, or attempted stop I should say, was the LAXSUL lounge since it was clearly listed as a Skyteam lounge (as you can see from the screen shot below – if they ever update the website). The directions said it was on the 4th floor. It is not; it is on the 6th floor right above the Korean Lounge on the 5th floor.

per skyteam-com web site LAXSUL lounge is a skyteam lounge really not so much delta points blog

Unfortunately we were denied entry and were told it is NO part of Skyteam and not a member lounge and we had to leave (they would not even let me pop in for a few quick photos – humf!)!

inside LUXSUL lounge delta points blog

I then reached out to Delta via twitter and was told the information on the Skyteam website was wrong (and not just about the location). Honestly looking in from the walkway we did not miss much other than the fact that it opened up well before the Korean one.

rene from Delta Points trying to get into the Korean Air lounge LAX Skyteam

Since we had some time to kill before the Korean lounge opened (and I did not have Star GOLD status to get into that lounge on the same floor – oopsee) we took the time to goof off and admire the amazing video displays in the terminal. They really were/are stunning as you can see from the opening video in this post! Make time to just gaze at them from the 5th floor straight on – it is just kool!

entrance Korean Air lounge LAX Delta Points blog

Then the Korean lounge finally opened up and they said, get this, we cannot come in. Really – it does say Delta on the Skyteam sign you just put out? The rep told us we had to go to the Delta lounge. Now keep in mind both Lars-Erik and I are Skyteam elite+ members on a same day international flight, so…. YES we should be able to use this Skyteam lounge. The rep at last relented when we pressed her on the rules.

Korean Air lounge LAX Delta Points blog  (3)

Once in, it is a neat lounge.

Korean Air lounge LAX Delta Points blog  (1)

Open, and lots of room.

Korean Air lounge LAX Delta Points blog  (2)

I am sure it fills up around flight time but being the first ones in it was empty.

shower Korean Air lounge LAX 2 Delta Points blog

There are 3 showers to enjoy should you need them.

shower Korean Air lounge LAX 1 Delta Points blog

They were nice sized (some really are not).

breakfast food choices Korean Air lounge LAX Delta Points blog

Food wise there was a good variety of choices and a solid step up above the Skyclubs offers. If you want to graze at the buffet,  this is a better choice than the Skyclub (just bank enough time to get over to the Delta concourse).

Patio Korean Air lounge LAX Delta Points blog

There is also a very nice “outside” patio.

Patio Korean Air lounge LAX Delta Points blog 2

I say outside as it is outside the lounge but still inside the terminal but gives you a nice view!

Speaking of that it was about time to trundle over to T5. We were advised taking the shuttle would take longer than walking; walking would take about 7 minutes. This is exactly what it took. I guess if it is pouring rain or 110 out then shuttle but if not just walk it as we did.

Delta skyclub LAX breakfast choices delta points blog

For comparison we did pop into the Skyclub and the new and “enhanced” breakfast SkyGrub was laid out and being enjoyed by club members ( I was full still from the Sheraton & Korean fare)!

As we sat in the club I nervously was checking the Fly Delta App as I was bouncing between scoring an upgrade and missing by one – gosh I hate missing by one. But more on that later as I cover the run itself! – René
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Posted by rene | 7 Comments

delta reserve card and amex platinum membership rewards cards

It is that time of the year when some annual fees (some big ones) are coming due and I need to make some choices for a bunch of reasons. First why.

AMEX lets you hold, at any one time, four credit cards (more if you include charge cards). Right now I have a number of AMEX credit cards and I am looking at a new round of cards soon and need to be careful. I want to keep my SPG credit card and my Business Delta Reserve credit card as I have had it forever. I also love having a Platinum AMEX Membership rewards card for access to 3rd party lounges and especially for the Centurion lounges for free. So what about cost and value.

I hold two Delta AMEX Reserve cards. They each come with a $450 fee. With spending of $60,000 on one of them I earn a total of 90,000 Skymiles and 30,000 MQMs (with bonus points). To me I am thus getting $900 in minimum value since I can use Pay with Miles and get 1 cent each per Skymile and that does not even count the MQMs that I also DO value very highly. Oh, then there is the BOGOF that is Buy One Get One Free that I can use in 1st class. But considering the changes to AMEX gift card purchases via shopping portals as of late (with no promise they will be back, ever) running that much spending next year on two cards may not be as simple. Not saying it is not an option, just more work than I may be willing to put into the task considering I will end the year with almost 250,000 MQMs. Plus, holding one card is enough to help me on upgrades, that is holding two does no good in this area. So do I keep two Reserve cards or not?

On to my non-Delta Platinum AMEX Membership Rewards cards. This one is for me a keeper. I mean for the first year I get bonus points, $200 in airline incidentals plus after 1JAN2015 another round of $200 in airline incidentals refunded to me. But even after next year I will keep getting the $200 so the net fee to me is just $250. Since every 5 years I also get my $100 Global Entry fee paid for, really my net cost is $230 per year. I will easily visit enough lounges to cover that. Plus I value the membership rewards points this card provides and also it waives international transaction fees. The only question remains if Lisa gets one of these as well next round, now that I cannot guest her into the Skyclubs anymore after next year (thanks Delta btw for that)!

So what is the most logical card to drop? Yep, one of my two Delta Reserve cards. Now I will take the time to call to see if AMEX will do something BIG like waive my fee for a year due to the change in Skyclub entrance or give me some points to offset the fee for a year, but if not it will be time to cancel one of them sad to say.

So what card will be next to replace it? While I plan to spend as little as I possibly can under Skymiles2015 on Delta tickets, when I do I plan to use an  AMEX Premiere rewards Gold card  to earn 3x points booking directly on Delta.com (a 50% better return than using Delta AMEX cards that only pay 2x points)! – René

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Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.

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Posted by rene | 10 Comments

An 18,000+ point Delta Mileage Run: The planning of the MEGADelta run – Part 1
An 18,000+ point Delta Mileage Run: Positioning to LAX the start city – Part 2
An 18,000+ point Delta Mileage Run: A review of the SPG Sheraton LAX – Part 3
An 18,000+ point Delta Mileage Run: Skyteam Lounge hoping in LAX – Korean Air lounge LAX & more? – Part 4
An 18,000+ point Delta Mileage Run: The run to Sweden & embracing Delta coach travel – Part 5
An 18,000+ point Delta Mileage Run: The KLM coach experience & the run from Sweden – Part 6
An 18,000+ point Delta Mileage Run: Alaska Boardroom LAX vs Delta Skyclub & flight from LAX home – Part 7
An 18,000+ point Delta Mileage Run: Final thoughts, cost & more – Part 8

view of LAX from Sheraton Gateway Los Angeles Airport hotel delta points blog

I am clearly an SPG fan. Maybe not as far as I am a Delta fanboy but I like SheratonsWestins and the SPG family of hotels. They have a solid product, a consistent product and treat me as a valued elite each and EVERY time I stay at their hotels (well other than that one time in MKE that is).

Sheraton Gateway Los Angeles Airport hotel club level room delta points blog (2)

I have been to the Sheraton Gateway LAX before and I was happy to return. Lars-Erik and I decided to share a twin room (yeah I am “that” point cheap) otherwise the location would have happily upgraded me to a corner king suite. I am, as a Platinum, offered this most times and am very disappointed when it’s not an option.

Sheraton Gateway Los Angeles Airport hotel club level room delta points blog (1)

The room was on the club floor, and while not necessary since the key card grants club access, it is nice not to have to change floors to go to the club.

Sheraton Gateway Los Angeles Airport hotel robe delta points blog

The room was just fine. The bed was soft, the room was clean as well as the bathroom (but could use an update). All the towels were clean and bright. A robe was clean and hanging (really like that)! There were even chocolates on the bed – nice little touch.

Sheraton Gateway Los Angeles Airport hotel club floor room bathroom delta points blog

You know it really is hard for a hotel to do all the little things right and the Sheraton LAX “checked all the boxes.”

If I had to nit pick on one tiny thing, it was that one of the outlets in the desk lamp did not work. That is how hard I had to look to find anything to gripe about!

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (8)

The lounge, that we enjoyed for breakfast, was great for a continental breakfast.

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (5)

I am one of those who likes a light breakfast anyway so this was just what I needed.

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (1)

Plus, I really was hoping for an upgrade and to be able to enjoy lunch on the way to ATL but it was looking dicey as to if I was going to get it or not, that is I was right on the bubble, but back to my hotel review for now.

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (2)

I am not a coffee drinker but the setup seemed complete for those who need java to get going!

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (4)

Plenty of room for seating.

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (7)

In the long single club room. TV was not too loud either (this can be really annoying to me).

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (6)

There is a small work station. The only thing that was free however was printing of boarding passes. But that was all I needed to get my HOOU anyway (just in case I did not upgrade).

Sheraton club room Sheration Gateway Los Angeles Airport hotel DeltaPoints blog (3)

One of my fellow bloggers that I will not mention did not really care for the hotel due to shuttle issues. I agree it is important for an “airport” location to have timely service to the airport, but my wait for pickup was not overly long and the service to the airport was just as efficient. I will say this, on some runs I have just missed the “every ½ hour shuttle” and I in that case just use UBER. There are larger things to stress over than a quick free ride to the airport.

Stock photo Sheraton LAX

Stock photo Sheraton LAX

I look forward to my next stay the Sheraton Gateway LAX and will choose it again when needing a stay near LAX as it is a solid value at 7000 SPG points (4000 would be better ;-) ). Just to show you how great they were, when I ended up needing to cancel due to not making it out to LAX until the next day on my return, they allowed me to redeposit my points when they could have said no. That makes me REALLY want to go back again and again. Class act Sheraton LAX and well done! – René

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Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by American Express.
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Posted by rene | 6 Comments

air france pilot strike monday delta-com warning

In case you missed it, the normal summer activity of striking in Europe is moving on to fall this next week. If you have plans to fly Air France next week and especially on Monday you may want to rethink and change to Delta jets and you can do so free.

Delta.com tells us regarding the Air France Pilot Industrial Action:

“A pilot industrial action may impact travel on all Air France operated flights. Check flight status frequently for up-to-the-minute info about your flight plans, or get updates sent directly to your wireless device or email with Delta Messenger.

Rescheduling Flights – If your flight is canceled or significantly delayed, you are entitled to a refund. Even if your flight is not canceled, you may make a one-time change to your ticket without fee if you are scheduled to travel to, from, or through the following destination(s) on Delta, Delta Connection®, or Delta-coded flights during the specified time periods listed below.

You can now edit your itinerary here at delta.com, or you may contact Reservation Sales to make changes to your itinerary. Additional collection in fares may apply. See Conditions & Restrictions below.

When rescheduled travel occurs between September 9 and 14, 2014 or September 23 and 30, 2014, the change fee and fare difference will be waived if ticket is reissued on or before September 30, 2014.

When rescheduled travel occurs between October 1 and December 15, 2014, the original booking class must be available, otherwise a difference in fare will apply.

When rescheduled travel occurs beyond December 15, 2014, the change fee will be waived; however a difference in fare may apply.

If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.”

So, along with packing, you may want to call Delta and see just what other options are open to you or perhaps at least look at protecting yourself on other flights should you need them! – René
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Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

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Posted by rene | No Comments

swag saturdays delta points blog

Today I am on the ground after two weeks of flying, when I am adding it up, almost 30,000 miles with Delta and Skyteam. There is a TON to share, but one of the most interesting bits to me is that almost all of the flights were mostly on time (i.e. give or take 5-15 minutes). I did not miss-connect on ANY of my flights (yes, I had to run to make a few of them)!

screen shot of a 50 dollar delta airlines e-gift cert from delta points blog swag saturday

So as I work on my trip reports and a bunch of other fascinating discoveries from this latest round of MEGA Delta flying I want some input from you as a fellow Delta flyer for a shot at winning a $50 Delta e-Gift card. The rules, if you have never seen them are HERE and by commenting below you are agreeing that you have reviewed them.

Then, on to what I need from you. Delta brags about it’s on-time record and often times is at the very top of national rankings for on-time performance. So tell me, and this does not need to be an UBER scientific breakdown, just your thoughts personally with your flying, do you feel YOUR Delta flights have mostly been on-time? Feel free to expand on your comments, but the basics is all I would like from you this week! – René
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Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

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Posted by rene | 180 Comments

9-12-14 swag winner

Congratulations to #121 that is PCB who says: “Use something like a Pelican case when checking luggage. Waterproof, hard to damage, and it floats!”

Nice tip PCB as well as so many more! I am going to have to review just what I fly with and make some adjustments thanks to your ideas.

Be sure to check back tomorrow when a $50 Delta e-Gift card is up for grabs! – René
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Gold Delta SkyMiles®
Credit Card from American Express®
Click HERE for more info

 

. .

Posted by rene | No Comments

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